Technical Supervisor
Technical Supervisor
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Job Description
Who we are:
Johnson Controls Indonesia has been recognized as a Great Place To Work! This achievement reflects our commitment to fostering a positive inclusive and dynamic work environment where every team member can thrive. Find out more here:
Summary:
As a Technical Supervisor HVAC you will lead a team of technicians in delivering high-quality HVAC maintenance repair and installation services. You will ensure operational excellence customer satisfaction and compliance with safety and technical standards across all service activities.
Service Technician Duties & Responsibilities (How you will do it):
Technical Leadership & Supervision
Supervise and coordinate daily activities of HVAC technicians.
Provide technical guidance and troubleshooting support for complex HVAC systems including chillers AHUs VRF systems Smart Connecting Chiller and BMS integration.
Ensure all service tasks are performed according to Johnson Controls standards and client requirements.
Escalate to factory regarding issue technical and claim warranty
Provide administrative support warranty
Project Execution & Quality Control
Oversee installation commissioning and maintenance of HVAC systems.
Conduct site inspections and audits to ensure quality and safety compliance.
Review and approve service reports commissioning documents and maintenance logs.
Customer Engagement
Act as a technical point of contact for clients ensuring timely resolution of issues.
Support service proposals and upselling opportunities based on site assessments.
Maintain strong relationships with clients to ensure satisfaction and repeat business.
Team Development
Train and mentor junior technicians through on-the-job training and technical workshops.
Monitor team performance and provide feedback for continuous improvement.
Administration & Reporting
Ensure timely submission of service documentation timesheets and inventory reports.
Support planning and scheduling of service jobs in coordination with the service coordinator.
What we look for:
Diploma or Bachelors Degree in Mechanical Engineering Electrical Engineering or related field.
Minimum 5 years of experience in HVAC service with at least 2 years in a supervisory role.
Strong knowledge of HVAC systems including chillers VRF and control systems.
Familiarity with safety standards and regulatory compliance in Indonesia.
Good communication skills in Bahasa Indonesia and English.
Ability to work flexible hours and travel to client sites as needed.
Preferred Skills:
Experience with Johnson Controls products (e.g. YORK Metasys).
Certification in HVAC or Refrigeration systems.
Leadership and team management capabilities.
What we offer:
Competitive salary
Paidvacation/holidays/sicktime
Comprehensive benefits package
On the job/cross training opportunities
Encouraging and collaborative team environment
Dedication to safety through our Zero Harm policy
#LI-AA3
Required Experience:
Manager
Employment Type
Full-Time
