(Sr.) Technical Support Engineer/Lead - Tainan
(Sr.) Technical Support Engineer/Lead - Tainan
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Salary Not Disclosed
1 Vacancy
Job Description
CIE (Continue Improvement Eng) is a part of D&E department and requests competence engineer who has HW or SW experience on Semiconductor especially at e-beam inspection or SEM filed etc.
The mainly jobs are including Technical support Issue escalation Troubleshooting handling Stakeholder management Project planning DOA/CQN execution Logistic Data analysis and Reporting abilities.
Job Discription
AIR / EC / Project tickets status follow up and update.
Issues solving and management ability between filed engineer and key stakeholder.
Data and logs analysis and hypothesis definition for issue root cause.
Coach documentation modification and writing.
Skills of HW and SW maintenance and upgrade.
e-Beam inspection principle and structure and knowing whole modules working status.
Technical support and business trip if needed.
Manage project progress report externally and smoothly through cross-departmental communication and coordination. (including Taiwan/Netherlands/San Jose region)
English ability (communication coordination meeting minutes reply ability)
Document processing capabilities (Word Excel PowerPoint Outlook and so on)
OTHER REQUIREMENTS
Good English Communication Skill (Toeic 700 above)
Good E-mail instruction Writing in English and Chinese
Good at using Microsoft tools (e.g. word excel power point)
Able to work with international teams and drive immediate effectivity and efficiency
Good communication and social skills to deal with different cultures and departments
Team player with a pro-active attitude flexible and highly committed
Required Experience:
Senior IC
Employment Type
Full-Time
