Staff Software Engineer - APM Troubleshooting Experience

Datadog Application Performance Monitoring (APM) provides deep visibility into your applications enabling you to identify performance bottlenecks troubleshoot issues and optimize your services. Customers can ensure the best possible performance and user experience for their applications with distributed tracing out-of-the-box dashboards and monitors and seamless correlation with other telemetry data. They can also pinpoint root causes faster and deliver better user experiences all from a single unified platform.

We are looking for a Staff Engineer to join the APM team to collaboratively lead new projects in the context of our this role you will partner closely with engineering and product managers within and outside of the department to help shape our roadmap; design and lead initiatives across the stack; and actively help in supporting and strengthening our engineering practices and culture. The ideal candidate will join us to shape the product they use everyday into the product they would love if it existed. Our next-level vision is providing an intelligence layer to all of the telemetry Datadog can collect to accelerate root cause analysis and guide users to make decisions about how to optimize their systems.

Datadogs Staff Engineers are our technical leaders operating at the forefront of technology building solutions that take us through at least our next five years of growth. They do this in three major ways:

• As individual contributors they bring exceptional technical abilities to deliver industry leading systems.
• As technical leaders they bring experienced technical breadth and communication skills to resolving design and architectural problems spanning the organization charting the right course then facilitating delivery.
• In both roles they participate in the staff engineering community and help us learn from what the industry is doing and what weve built before and so improve company wide standards around software and systems engineering.

What youll do:

• Design and drive high-priority high-visibility projects to make APM the best performance insights product on the market.
• Provide technical leadership across organizational boundaries to ensure maximum delivery efficiency.
• Support and guide other engineers through product and architectural platform decisions.
• Provide input on prioritizing engineering-led planning and roadmaps.
• Collaborate with internal product teams to design solutions that meet our customer needs.
• Recognize meaningful problems to solve prototype what a solution would look like and drive the implementation end to end.
• Build customer empathy by talking directly to customers.
• Share thoughtful perspectives on how the user experience should look like and collaborate with UX designers and to drive improvements.

Who you are:

• 10 years of relevant engineering experience
• 4 years of technical leadership experience including both effective communication of complex concepts and experience coordinating across teams to ship critical products
• Deep backend programming expertise youve architected built and operated complex systems at scale.
• Customer-first mindset and a strong drive to build products that meet real needs.
• You care deeply about product quality and have clear thoughtful perspectives on how things should work.
• You value simplicity and clean design in systems interfaces and user experiences.
• You have a track record of taking full ownership of ambiguous and complex problems and turning them into solutions that deliver real value.
• Hands-on experience developing web applications is a plus.

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. Thats okay. If youre passionate about technology and want to grow your skills we encourage you to apply.

Benefits and Growth:

• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development product training and career pathing
• Intradepartmental mentor and buddy program for in-house networking
• An inclusive company culture ability to join our Community Guilds (Datadog employee resource groups)
• Access to Inclusion Talks our internal panel discussions
• Free global mental health benefits for employees and dependents age 6
• Competitive global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

Required Experience:

Staff IC