Job Description Summary

The Lead/Senior Service Design Engineer responsible for developing Service design concepts based on user needs and define allocation to subsystems based on refinement of the design concept with SME in subsystems. Individuals in these roles perform detailed trade studies to define the specifications for features or components. They perform CTQ and requirements flow down document their designs and perform challenging verification of their addition they capture service requirements and ensure that systems subsystems or component designs meet those requirements from install troubleshooting repair to preventive and proactive maintenance. They understand the service vision and process and can ensure service goals for a product or business are met.

Job Description

Roles and Responsibilities

• Roles responsible for developing Servicedesign concepts based on user needs and define allocation to subsystems based on refinement of the design concept with SME in subsystems. Individuals in these roles perform detailed trade studies to define the specifications for features or components. They perform CTQ and requirements flow down document their designs and perform challenging verification of their addition they capture service requirements and ensure that systems subsystems or component designs meet those requirements from install troubleshooting repair to preventive and proactive maintenance. They understand the service vision and process and can ensure service goals for a product or business are met.
• Work with Program Manager and global design/service team as NPI core team member to ensures that service related tasks integrate properly within the product/program. Optimize team performance across the program value chain functionally and technically.
• Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the service market.
• Uses some judgment and has some ability to propose different solutions outside of set parameters to address more complicated service features with technical variety and/or interdependent production cycles. Uses technical experience and analytical thinking. Uses multiple internal and limited external sources outside of own teams to arrive at decisions.
• Acts as a resource for colleagues with less experience. May lead small projects with low risks and resource requirements. Explains information; developing skills to bring team members to consensus around topics within field. Conveys performance expectations and may handle sensitive issues.
• Define procedures and strategy for field installations calibrations and part replacements.
• Lead installation and warranty cost reduction projects.
• Drive Service Design & Service System Level Requirements.
• Drive implementation of design and documentation about service action Installation and spare parts replacement etc.
• Identify opportunities to improve design quality in new design based on field quality feedback and user needs collection.
• Review and do verification/Validation work for service features process and documentations.
• Execute field data analysis to find opportunities about service cost reduction.
• Lead service features design with cross design function teams.

Required Qualifications

• Master or Bachelor degree in Biomedical Engineering Computer Science Electrical Engineering Software Engineering System Engineering or closely related discipline.
• 5 years of engineering and/or service/system experience in a related field.
• Strong knowledge on engineering design principles architectures and advancements in service engineering concepts and technologies.
• Program execution experience NPI core team member is preferred.

Desired Characteristics

• Strong ability and willingness to learn.
• Strong oral and written communication skills.
• Demonstrated ability to analyze and resolve problems.
• Ability to document plan market and execute programs.
• Established project management skills.
• Strong technical skill in CT or medical device domain.
• Team player with boundless spirit.

Inclusive & Diversity Paragraph
GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard
to race color religion national or ethnic origin sex sexual orientation gender identity or expression age disability
protected veteran status or other characteristics protected by law.

Behavior Statement
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency;
deliver with focus and drive ownership always with unyielding integrity.

Total Reward Statement
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas
into world-changing realities. Our salary and benefits are everything youd expect from an organization with global strength
and scale and youll be surrounded by career opportunities in a culture that fosters care collaboration and support.

Additional Information