Supervisor, Distribution Dispatch
Supervisor, Distribution Dispatch
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Job Description
Work Place Flexibility: Onsite
Legal Entity:Entergy Mississippi LLC
JOB SUMMARY/PURPOSE
Responsible for the oversight of Distribution Operations Center (DOC) operator performance to ensure restoration and information service levels are achieving safety and service excellence. Oversee switching operations to ensure safe compliance for all operational areas. Target ZERO Switching errors/incidents. Ensure the DOC constantly obtains and provides outage information to the CSC and other customer contact personnel - including executive reporting.
JOB DUTIES/RESPONSIBILITIES
- Responsible for the direction and supervision of Distribution Operators in their Operations Center. Answers and coordinates inbound questions from internal and external customers regarding outage status. Promote and ensure safe work practices for all office employees and support our safety efforts via communication to our field employees. Ensure the utilization of Human Performance tools as appropriate.
- Oversees consistent plan for resource scheduling of DOC Operators to meet demand. Interface with Substation groups for effective operation of DOC and network support. Accountable for the proper preparation of switching orders that will isolate work areas without causing power outages referring to drawings of power systems. Accountable for the review of proposed engineering jobs and planned switching procedures in accordance with AOR requests.
- Ensure adherence to Entergys Safety Policy by monitoring and enforcing safe work practices and establishing procedures to manage loss control risk. Effectively manage budget by monitoring analyzing and making sound financial decisions. Direct the work of others and provide ongoing performance feedback.
MINIMUM REQUIREMENTS
Minimum education required of the position
- Bachelors degree in Engineering or related field Technical degree or equivalent work experience.
Minimum experience required of the position
- 2-year Technical Degree or equivalent work experience.
- 6 years of operations related experience (or 4 years of operations related experience with an engineering degree).
- Preferred: Previous Engineering Power Delivery Grid or Distribution Line experience.
Minimum knowledge skills and abilities required of the position
- Knowledge of core DOC systems -- SCADA ESCA STARS Outage AIS Outage ADMS AORS. Knowledge of all Microsoft Office products ADMS applications and Outage Management process. Excellent computer skills and aptitude.
Any certificates licenses etc. required for the position
None
Primary Location: Mississippi-JacksonMississippi : Jackson
Job Function: Professional
FLSA Status: Professional
Relocation Option: No Relocation Offered
Union description/code: NBU NON BARGAINING UNIT
Number of Openings: 1
Req ID: 120191
Travel Percentage:Up to 25%
An Equal Opportunity Employer Minority/Female/Disability/Vets. Please click here to view the EEO page or see statements below.
EEO Statement:The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex gender sexual orientation gender identity or expression national origin age disability genetic information marital status amnesty or status as a protected veteran in accordance with applicable federal state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including but not limited to recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race color religion sex gender sexual orientation gender identity or expression national origin age genetic information disability or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.
Accessibility:Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant employee or third party on his or her you are an individual with a disability and you are in need of an accommodation for the recruiting process please clickhereand provide your name contact number the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.
Additional Responsibilities:As a provider of essential services Entergy expects its employees to be available to work additional hours to work in alternate locations and/or to perform additional duties in connection with storms outages emergencies or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
Know Your Rights: Workplace Discrimination is Illegal
The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please to schedule a time to review the affirmative action plan during regular office hours.
WORKING CONDITIONS:
As a provider of essential services Entergy expects its employees to be available to work additional hours to work in alternate locations and/or to perform additional duties in connection with storms outages emergencies or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
Required Experience:
Manager
Employment Type
Full-Time
