Product Surveillance Associate
Product Surveillance Associate
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Salary Not Disclosed
1 Vacancy
Job Description
Job Title:Product Surveillance Associate
Job Location: Sturtevant WI 53177
Job Duration: 12 months
- The Product Surveillance Associate position provides clinical and safety assessments of post-marketing events.
- This position is an integral role in marketing compliance with global regulations.
- Work with minimal supervision and requires a high degree of interaction with customers health care professionals and Global employees at all levels within the organization.
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- Processing the field inquiries received by phone electronic or verbal correspondence in accordance to applicable SOP(s).
- Provide technical support and remote troubleshooting guidance as needed.
- Conduct follow up activities to be able to close records in a timely manner.
- Complete investigations which may include execution of product returns and subsequent evaluations reviews of manufacturing records and assuring proper approvals are obtained as part of closures.
- Execute the activities of processing complaints in accordance with the Company Quality System.
- BS in a Physical Science or Engineering or Equivalent Experience Required
- Experience in Quality Assurance and/or other regulated industry or similar experience required
- Strong technical writing and general problem-solving skills required
- Requires Vision Assessment (20/20 near visual acuity & acceptable color vision)
Employment Type
Full-time
