IT System Administrator - Help Desk Support Services Specialist Senior
IT System Administrator - Help Desk Support Services Specialist Senior
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Salary Not Disclosed
1 Vacancy
Job Description
Wits Solutions Inc. (WITS) is a SBA certified 8(a) company with headquarters in the metropolitan Washington D.C. area. WITS has been providing best-in-class solutions in professional IT and administrative consulting to various Federal State Local and commercial customers. At WITS we believe in working not for our clients but with them. This is why right from the beginning; our analysts and solution-builders work closely with our clients to ensure that the project outcomes continue to deliver value long into the future.
SECURITY CLEARANCE
TOP SECRET
EDUCATION/CERTIFICATIONS MANDATORY
BA/BS Degree in Computer Science Information Systems or other related
WORK EXPERIENCE MANDATORY
Typically has 5 years of experience 3 years specializing in Cloud computing Linux and Windows Administration and Cyber Security & Enterprise Help Desk Support.
WORK EXPERIENCE NICE TO HAVE
Department of Education OIG Experience
REFERENCES/CERTIFICATES/DIPLOMAS REQUIRED
Active T5/6C certification which consist of Information Technology (IT) operational support and cybersecurity services
ROLES AND RESPONSIBILITIES
- The contractor shall demonstrate knowledge and experience performing help desk-related duties. With on-premises and cloud computing architectures and administration. They will have experience in infrastructure auditing tools and techniques and project management (requirements gathering and project formulation).
- In-depth knowledge of and the ability to install configure and troubleshoot Windows-based computer systems on a complex data network.
- In-depth knowledge of IT and project management principles practices and industry standards. advanced technical concepts.
- Provide administrative support and troubleshoot Microsoft 365 Active Directory & Group.
- Policies and SharePoint.
- Server hardware and software (on-premises and cloud) including various server operating systems and applications; methodologies for specification installation configuration analysis maintenance troubleshooting repair and documentation of server systems.
Employment Type
Full-time
