Job Title :Child Welfare IT Support Specialist (Training User Support Regulatory Compliance)
Location: Buffalo NY(Hybrid)
We are currently seeking candidates who meet the following qualification
Qualifications:
- Experience delivering IT support within a child welfare setting including child protective services foster care/permanency or preventive services.
- Hands-on experience providing training or technical assistance to users in a child welfare environment either in classroom settings or on the job. This includes developing user documentation or desk aids to support understanding of business processes and training content.
- Involvement in the lifecycle of a large-scale child welfare application serving over 15000 users beginning with needs assessment providing ongoing support and concluding with follow-up activities.
- Experience in child welfare or a related field interpreting regulations and policies that govern practice and influence program outcomes including those related to child protective services foster care/permanency or preventive services.
- Bachelors Degree required.
If you meet these qualifications please submit your application via link provided in Linkedin.
Kindly do not call the general line to submit your application.