Enterprise Account Executive USA
Enterprise Account Executive USA
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Job Description
At parcelLab were reshaping how the worlds leading brands manage the post-purchase experience.
Our post-purchase platform helps companies like John Lewis Chicos Yeti AllSaints and others transform every touchpoint into moments that drive customer engagement build loyalty and create customers for life.
We are looking for a full-time Enterprise Account Executive to join our Sales Team based out of the US preferably on the East Coast. Youll join a high energy high productivity team supported by a rounded GTM function and with access to regular and world class sales enablement.
Youll build on your proven track record of selling a highly customizable SaaS solution to the top Enterprise level retailers and brands. Youll build and maintain a solid sales pipeline through prospecting and networking. At all stages of the sales process youll educate prospects on our solution through calls demos and customised presentations. By understanding potential customers needs youll be able to show how our solution solves important challenges in the post-purchase customer experience and drives retention and loyalty.
The ideal candidate will have a proven track record of selling complex SaaS solutions to e-commerce/retail and customer experience leaders.
What you will do:
- Generate and drive new business opportunities through prospecting and networking within a specific sales region or set of named accounts
- Conduct well-informed and consultative meetings with senior-level executives to demonstrate the business value of parcelLabs solution
- Provide timely and accurate forecasts to sales leadership
- Ownership of all aspects of the sale process from building pipeline conducting detailed Discovery through to closing
- Leverage and coordinate cross-functional internal teams such as SDR Marketing Customer Success and Implementation Team to efficiently navigate complex sales cycles
- Coordinate with solutions consultants to ensure that proposed solutions meet clients needs and align with their business goals and objectives
- Prepare new proposals value-based business cases derive pricing negotiate commercial terms and work with legal to close contracts.
What you need:
- 5 years of software sales experience as an on-target individual contributor
- Experience selling high-value e-commerce solutions to retailers and brands in an enterprise environment
- Proven experience in taking full accountability of pipeline generation targets as well as working alongside SDRS
- Proven and consistent track record of hitting quota
- Proven success navigating multiple departments and stakeholders
- Experience engaging with various buyer personas and key decision-makers (in particular Digital CX Ecommerce Marketing)
- Confidence and gravitas in dealing with C-level executives
- Experience with MEDDICC sales qualification and value selling methodology
- Well-versed in e-commerce technology
- Strong understanding of the retail sector
- Sufficient numerical capability to craft customized business cases quantifying the business value of investing in our technology
- Outstanding verbal and written communication in English
- Strong executive-level presentation skills (both externally with customers or partners and internally with colleagues worldwide)
Bonus points:
- Prior experience as a SaaS SDR highly valued
- Senior e-commerce and marketing contacts at high growth retailers and brands
- Additional languages such as German Italian French or Spanish
- Prior experience working in a start-up/scale-up stage technology company
Why join parcelLab:
- Youll join a passionate and collaborative global sales team with plenty of room to grow
- Competitive salary commission benefits
- Exposure to high-growth accounts and verticals
- A culture that values creativity experimentation and ownership
Perks & Benefits:
Plenty of room for your own to try fail and learn!
Comprehensiveday onboarding plan in place from the very first day to help you integrate seamlessly with the rest of the company and understand new responsibilities
Equipped with the latest MacBook or PC as a digital-first company you choose whether to work entirely from home in one of our offices or a mix that suits you. Not close to one of our offices No problem! Find yourself a co-working space instead and well help cover the costs
Career development opportunities including our Leadership Development Program and our Mentorship Program as well as online language courses available budgets for further training and access to LinkedIn Learning
Stay grounded with our free meditation mindfulness and coaching sessions via our mental wellbeing platform
Regular company retreats parcelLab events (in-person and online) local and regional meet-ups as well as team off-sites
Be part of a motivated diverse and international team made up of over 25 different nationalities; and with a great rating for company culture and employee experience on Glassdoor youll love working here!
About parcelLab:
parcelLabs platform unifies every touchpoint from customer conversion order tracking delivery returns and engagement into one seamless ecosystem that not only reduces friction but actively drives repeat purchases transforming post-purchase into a competitive advantage.
Its all in a days work for us:
- Monitor over six million shipments per day
- 175 countries across the globe use our tracking pages
- 1000 brands use parcelLab for their post-purchase experience
- Shipping data comes from more than 350 carriers worldwide including DHL FedEx & DPD
- 150 employees around the globe driving innovation together
Employment Type
Full Time
