At Medtronic you can begin a life-long career of exploration and innovation while helping champion healthcare access and equity for all. Youll lead with purpose breaking down barriers to innovation in a more connected compassionate world.

A Day in the Life

Responsibilities may include the following and other duties may be assigned:

Main Purpose:

• To assist in achieving sales revenue and market share targets by assisting sales reps with customer service and support.

• To ensure that the Companys agreed quality standards are maintained with regard to its products procedures policies operations and customer contact.

Key Accountabilities:

• Work within and actively promote Medtronics core mission corporate strategies policies procedures and Code of Conduct.

• Provide technical backup at follow-ups clinics and implants as required.

• Assist sales reps in providing on-call support and technical in-services and presentations to customers.

• Support sales reps with inventory control including the expedited delivery of stock to customers as needed.

• Support sales reps account sales strategies through regular contact with key specialists and technical staff.

• Gather market intelligence on customer and competitor activity and communicate to sales reps and sales manager.

• Ensure the highest level of product knowledge is attained and maintained.

• Ensure a thorough understanding of and adherence to any corporate or government compliance issue.

• Ensure a safe working environment per the relevant Occupational Health and Safety legislation.

Required Knowledge and Experience:

• At least 1year solid experiences in pharmaceutical nursing clinical or medical device industry setting preferred

• Proven evidence of Medtronic Leadership Traits:

Shape - Demonstrates global business acumen thinks critically and makes sound decisions sets strategic direction

Engage - Collaborates and creates alignment; attracts deploys and develops talent; fosters diversity and inclusion

Innovate - Focuses on patient and customer generates breakthrough ideas initiates and leads change

Achieve - Sets high standards instills operational excellence drives accountability models ethical behavior

Attributes:

• Excellent communication and interpersonal skills. Excellent verbal communicator and presenter

• Customer focused: Understands and delivers excellent customer service

• Professional presentation / presence.

• Enjoys interacting and participating in a team environment. Can work autonomously.

• Self-motivated and positive

• Outgoing confident and friendly

• Can do attitude

• Demonstrated understanding of the function and purpose of pacing products and operates as a technical support expert

• Builds credible relationships with all key stakeholders including specialists and peers

• Ability to quickly establish credibility with all customers

• Manages time effectively: Well organized able to set and reset priorities

• Willingness and ability to learn complex technical information

• Technically & clinically astute

• Enthusiastic energetic

• Diplomatic tactful empathetic

Educational Background:

• Minimum of Diploma degree in Medical Technology/Cardiac Technology will be considered or bachelors degree in fields such as Nursing qualifications or general science/Biology/Biomed degree or similar preferred

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits resources and competitive compensation plans designed to support you at every career and life stage.

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission to alleviate pain restore health and extend life unites a global team of 95000 passionate people.
We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab to the factory floor to the conference room every one of us experiments creates builds improves and solves. We have the talent diverse perspectives and guts to engineer the extraordinary.

Learn more about our business mission and our commitment to diversity here