Senior Analyst, Usage Analytics
Senior Analyst, Usage Analytics
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Job Description
About the Role:
Grade Level (for internal use):
09The Role: Senior Analyst Usage Analytics / Usage Enablement
The Team:
The Customer & growth organization (CGO) is a world-class customer-oriented team leading performance growth and optimization from the heart of the cross functional organization. Our unparalleled commitment to customer-centric operational excellence drives quality relevancy and trust through our execution. Our services initiatives and programs are a source of competitive advantage combining data technology and insights to empower our people and customers to make informed decisions that accelerate progress in the world.
Commercial analytics is part of S&P Global Market Intelligences CGO organization. The team is entrusted to empower stakeholders with predictive analytics prescriptive business recommendations building productivity tools and drive automation via analytics solutions.
Responsibilities:
- We are looking for exceptional analytics professional to develop usage analytics solutions and maintain and enrich existing tools.
- The consultant would analyze product usage data to identify trends and insights.
- Collaborate with cross-functional teams to understand data needs and provide insights.
- Develop and maintain usage analytics tools to monitor key performance indicators and suggest improvements. Lead on discussions to support strategic decision-making.
- Present findings and recommendations to senior management.
- Additionally the consultant would also be involved in quick turnaround ad-hoc analytics projects.
- You will be interacting with global stakeholders to understand their needs improvement ways and always carry a listening attitude to business problems.
- You will be responsible for monitoring the usage of the tools built by the team.
- Interaction with top users and feedback collection would be expected.
- You are encouraged to drive next generation analytics on unstructured data. Mentoring to junior analyst and close collaboration with peers are expected.
What Were Looking For:
- Proven record of building interactive dashboards in Power BI. Exposed to advanced usage of DAX language.
- Expertise in at least one or preferably two programming languages such as Python R or SQL.
- Experienced in data modeling data schemas and good understanding data and query optimization query profiling and query performance monitoring tools and techniques.
- Positive proactive attitude and ability to work well in teams.
- Exceptional skills in listening to leaders & cross functional heads articulating ideas and complex information in a clear and concise manner.
- Good time management and communication skills
Basic Qualifications:
- Bachelors degree preferably in Statistics Mathematics Computer Science Analytics or Economics
- Excellent skills in MS-Excel & Power BI
- Knowledge in Programming Languages (Python R or SQL)
- Exposure to big data environment and OLAP queries preferred.
- Basic skills in MS-Word & MS-PowerPoint
Preferred Qualifications:
- 5 years work experience with analytics solutions
- Exposure to building analytics solutions and maintenance of the same from scratch with minimal supervision.
About S&P Global Market Intelligence
At S&P Global Market Intelligence a division of S&P Global we understand the importance of accurate deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions partnering with customers to expand their perspective operate with confidence andmake decisions with conviction.
For more information visit In It For You
Our Purpose:
Progress is not a self-starter. It requires a catalyst to be set in motion. Information imagination people technologythe right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence pinpointing risks and opening possibilities. We Accelerate Progress.
Our People:
Were more than 35000 strong worldwideso were able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. Were committed to a more equitable future and to helping our customers find new sustainable ways of doing business. Were constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
Our Values:
Integrity Discovery Partnership
At S&P Global we focus on Powering Global Markets. Throughout our history the worlds leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do bring a spirit of discovery to our work and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits:
We take care of you so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global.
Our benefits include:
Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay retirement planning a continuing education program with a company-matched student loan contribution and financial wellness programs.
Family Friendly Perks: Its not just about you. S&P Global has perks for your partners and little ones too with some best-in class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awardssmall perks can make a big difference.
For more information on benefits by country visit: Hiring and Opportunity at S&P Global:
At S&P Global we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills experience and contributions. Our hiring practices emphasize fairness transparency and merit ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration we drive innovation and power global markets.
Recruitment Fraud Alert:
If you receive an email from a domain or any other regionally based domains it is a scam and should be reported to. S&P Global never requires any candidate to pay money for job applications interviews offer letters pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines fraudulent domains and how to report suspicious activityhere.
Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity color religion sex sexual orientation gender identity national origin age disability marital status military veteran status unemployment status or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability please send an email to:and your request will be forwarded to the appropriate person.
US Candidates Only:The EEO is the Law Poster discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - Professional (EEO-2 Job Categories-United States of America) SLSGRP202.1 - Middle Professional Tier I (EEO Job Group)
Required Experience:
Senior IC
Employment Type
Full-Time
Key Skills
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