IT Solutions Analyst (Jira Administrator) , IT , Philippines: Cebu
IT Solutions Analyst (Jira Administrator) , IT , Philippines: Cebu
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Salary Not Disclosed
1 Vacancy
Job Description
Our Purpose:
TERADYNE where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supportedto innovate and learn something new every day.
We cultivate a culture of inclusion for all employees that respects their individual strengths views and experiences. We believe that our differences enable us to be a better team one that makes better decisions drives innovation and delivers better business results.
Opportunity Overview:
We are seeking a skilled and detail-oriented Jira Administrator to manage and optimize our Jira platform. You will play a crucial role in ensuring Jiras smooth operation supporting our teams and driving efficiency through effective configuration and administration.
Jira Administration:
Configure customize and maintain Jira projects workflows schemes and permissions.
Manage user access roles and groups.
Install configure and manage Jira add-ons and plugins.
Monitor Jira performance and troubleshoot issues.
Implement and manage Jira upgrades and updates.
Develop and maintain comprehensive Jira documentation.
Create and maintain Jira dashboards and reports.
Provide Jira best practice guidance and training to users.
Workflow Optimization:
Analyze existing workflows and recommend improvements.
Design and implement new workflows to support business processes.
Ensure workflows are efficient and effective.
User Support and Training:
Provide technical support to Jira users.
Develop and deliver training materials and workshops.
Address user inquiries and resolve issues promptly.
Integration and Automation:
Integrate Jira with other applications as needed.
Automate Jira tasks and processes using scripts or add-ons.
Work with other admins to keep consistent system integration.
All About You:
We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If youre ready to join us in this mission take a closer look at the minimum criteria for the position.
2 years of experience as a Jira Administrator.
Strong understanding of Jira workflows schemes and permissions.
Experience with Jira add-ons and plugins.
Proficiency in Jira administration tasks.
Excellent problem-solving and troubleshooting skills.
Strong communication and interpersonal skills.
Ability to create and maintain clear documentation.
Required Skills:
JSM (Jira Service Management)
Confluence
Plus Skills:
Working with PowerBI and other add-ons.
GitHub knowledge and integration with Jira.
Developing custom Jira Apps/Add-ons.
Experience with scripting languages is a plus.
Experience with other Atlassian products is a plus.
We are only considering candidates local to position location and are unable to provide relocation for this position is not eligible for visa sponsorship.
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin sex gender gender expression sexual orientation age marital status veteran status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform crucial job functions and to receive other benefits and privileges of employment.
#LI-CP1
Required Experience:
IC
Employment Type
Full Time
