AC Manila - Executive Support Senior Manager

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Internal Firm Services - Other

Management Level

Senior Manager

Job Description & Summary

At PwC our people in business services and support focus on providing efficient and effective administrative support to enable smooth operations within the organisation. This includes managing schedules coordinating meetings and handling confidential information.

Those working as assistants and office support at PwC will provide high-level administrative support to senior executives including managing their schedules coordinating meetings and handling confidential information. You will play a crucial role in maintaining smooth operations and effective communication within the organisation.

Growing as a strategic advisor you leverage your influence expertise and network to deliver quality results. You motivate and coach others coming together to solve complex problems. As you increase in autonomy you apply sound judgment recognising when to take action and when to escalate. You are expected to solve through complexity ask thoughtful questions and clearly communicate how things fit together. Your ability to develop and sustain high performing diverse and inclusive teams and your commitment to excellence contributes to the success of our Firm.

Examples of the skills knowledge and experiences you need to lead and deliver value at this level include but are not limited to:

• Craft and convey clear impactful and engaging messages that tell a holistic story.
• Apply systems thinking to identify underlying problems and/or opportunities.
• Validate outcomes with clients share alternative perspectives and act on client feedback.
• Direct the team through complexity demonstrating composure through ambiguous challenging and uncertain situations.
• Deepen and evolve your expertise with a focus on staying relevant.
• Initiate open and honest coaching conversations at all levels.
• Make difficult decisions and take action to resolve issues hindering team effectiveness.
• Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firms code of conduct and independence requirements.

The Opportunity

When you join PwC Acceleration Centers (ACs) you step into a pivotal role focused on actively supporting various Acceleration Center services from Advisory to Assurance Tax and Business our innovative hubs youll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. Youll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.

As part of the Executive Support team you will lead the development and implementation of strategic initiatives that enhance operational effectiveness and client service. As a Senior Manager you will serve as a trusted advisor leveraging your knowledge to foster powerful relationships and drive impactful change across teams and stakeholders. This role offers the chance to be at the forefront of innovation guiding a diverse team while m bo quality service delivery in a dynamic environment.

Responsibilities

- Lead the design and execution of strategic initiatives to improve operational effectiveness

- Serve as a key advisor building positive relationships with stakeholders

- Drive transformational change across teams to enhance client service

- Guide and mentor a diverse team to confirm quality service delivery

- Foster a culture of innovation and continuous improvement

- Collaborate with various departments to align goals and objectives

- Analyze operational processes to identify areas for enhancement

- Confirm compliance with organizational standards and recommended practices

What You Must Have

- Bachelors Degree

- Minimum of 10 years of experience

- Oral and written proficiency in English required

What Sets You Apart

- Leading large teams across multiple locations

- Establishing trusted advisor relationships with stakeholders

- Communicating effectively with diverse audiences

- Influencing compliance with firmwide requirements

- Understanding various business areas and external environments

- Proficiency in Microsoft Office Suite and relevant software

- Comfortable with rapid change and technology

Education (if blank degree and/or field of study not specified)

Degrees/Field of Study required: Bachelor Degree

Degrees/Field of Study preferred:

Certifications (if blank certifications not specified)

Required Skills

Optional Skills

Accepting Feedback Accepting Feedback Active Listening Administrative Support Agile Database Administration Analytical Thinking Business Process Improvement Calendar Management Clerical Support Coaching and Feedback Collaborative Forecasting Communication Communications Management Concur Travel Conducting Research Confidential Information Handling Corporate Records Management Correspondence Management Creativity Credentialing Database Customer Relationship Management Customer Service Excellence Customer Service Management Data Entry Deployment Coordination 44 more

Desired Languages (If blank desired languages not specified)

English

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship

No

Government Clearance Required

No

Job Posting End Date