Customer Service Support | Kaitautoko Kiritaki
Customer Service Support | Kaitautoko Kiritaki
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Job Alert
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$ 58603 - 64485
1 Vacancy
Job Description
Join our Customer Service Centre team at Parliament! Provide exceptional service solve problems and engage with diverse people.
M te tngaAbout the Role:
This role will see you join our Customer Service Centre team. They have a very clear and easy to understand mission that is to provide rich and meaningful connections between the public and parliament. We are not just the face of Parliament at our reception desks and the voice of Parliament on the phone but we are also the engine room that works behind the scenes to support our teams to provide a high-level of customer service for all our internal and external customers. No two days are ever the same and youll get a chance to engage with a wide variance of people from all walks of life. The role is an equal mix of face-to-face customer service and behind the scenes administration to support our systems and other teams to do their work.
This is a part time secondment role working 24 hours per week Wednesday Friday.
The appointing salary range for this role is $58603 to $64485 per annum pro rata. Appointments will be based on skills and experience (please note the full salary range extends beyond this to allow for tenure progression).
T keteWhat Youll Bring:
Were looking for someone whos passionate about people is motivated to provide an exceptional customer experience every time and can work within our collaborative and busy team. Were also looking for:
- The ability to communicate effectively with a wide range of people.
- A drive to provide warm welcoming excellent customer service to all.
- Resilience under pressure and an ability to deal with difficult interactions.
- An ability to adapt and learn quickly and a positive approach to change.
- Problem solving and organisational skills.
- Confidence using MS office suite.
- Flexibility within your role and a can-do attitude.
How to apply Me phea te tuku tono:
To apply click the Im Interested button to upload your CV cover letter and complete the online application form. Applications close midnight Wednesday 3rd applications must be made online. If this is not possible or to arrange a confidential krero please email
Please note: We will be screening applications as we receive them to move swiftly to interview shortly after the advert closes. Depending on application numbers this date may change. You may be asked to complete a pre-interview screen via phone or video.
The Parliamentary Service and the Office of the Clerk appoint on merit and are committed to diversity and inclusion and good employer principles. We welcome applicants from all walks of life and value the experience that your point of difference brings.
If you have any support or access requirements we encourage you to tell us when you apply so we can assist you through the recruitment process.
Note to Recruitment Agencies: We appreciate your interest but we are not accepting applications from recruitment agencies currently. Unsolicited CVs received without written confirmation of acceptance from Parliaments talent team will not be received and Parliamentary Service and Office of the Clerk are not responsible for any fees related to unsolicited CVs.
Employment Type
Full-Time
