Concierge

About Us

At De LEurope we believe that true luxury lies not only in what you see but above all in what you feel. Located in the heart of Amsterdam we offer our guests more than just a stay we create an unforgettable experience infused with Original Amsterdam Luxury. From a warm welcome to the most refined service every detail contributes to the magic of our hotel.

We are currently looking for a Concierge who will guide our guests through their stay with passion and flair. You are the face of our hotel a warm and welcoming host who ensures a seamless and personalized this role you are the link between our guests and all that Amsterdam has to offer. Whether its a last-minute reservation at a top restaurant a hidden art gallery or a romantic canal cruise you make it happen.

What Youll Do

Welcome guests and assist them with a wide range of requests Stay up to date on local events restaurants and hotspots in Amsterdam Make reservations for restaurants transportation tours and other activities Anticipate guest needs and respond proactively Collaborate closely with Front Office and Porter/Doormen teams to ensure smooth service Maintain relationships with external partners and vendors Provide guests with information suggestions and personalized recommendations Contribute to a positive and welcoming atmosphere in the lobby

Who You Are

Experience in a similar hospitality role preferably in a 5-star environment Excellent knowledge of Amsterdam and its surroundings Guest-focused social and solution-oriented Fluent in Dutch and English; additional languages are a plus Presentable professional and always with a smile Flexible availability including weekends and holidays You genuinely enjoy surprising and delighting guests

Nice to Have

Affinity with luxury lifestyle brands Experience with Opera or similar reservation systems Membership (or ambition to join) Les Clefs dOr

What We Offer You

Competitive gross salary based on 38 hours 25 vacation days and 8% holiday allowance Pension Horeca & Catering Travel allowance Discount on health insurance Lease your own Swapfiets We take care of and wash your uniform Experience stay at De LEurope Amsterdam 50% discount in our own restaurants & bars and partner hotels Friends and family discount rate Varied fresh and healthy meals Personal coaching Development opportunities based on your ambition.

Lets meet!

We are excited about meeting you! Upon receiving your application we will carefully review and personally contact you. Following that you will be invited to meet us in person. This is your opportunity to get to know your future colleagues and for us to understand your strengths and potential. If we both feel there is a match well schedule the next step whether its another discussion with different team members a behind-the-scenes look or an assessment. We do whatever it takes to decide on your next career step!