DNACMT_T-Mobile_JD_Production Support Analyst - TA Mexico
DNACMT_T-Mobile_JD_Production Support Analyst - TA Mexico
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
In the role of Snowflake Production Support Analyst you will play a crucial role in maintaining the stability performance and reliability of Snowflake-based data platforms. Heres a breakdown of thejob descriptionandskills requiredbased on current industry expectations:
Locations for this position are Mexico (Monterrey GDL CDMX) on hybrid mode as per Infosys Mexico policy.
Basic Qualifications:
- Bachelors degree or foreign equivalent from an accredited institution.
- At least 2 years of experience in Information Technology.
- Excellent English communication skills.
Mandatory Skillsets:
- Monitoring and maintainingSnowflake data pipelines and environments.
- Troubleshooting and resolvingproduction issues related to Snowflake queries performance and data loads.
- Collaborating with development and DevOps teamsto ensure smooth deployment and operation of data solutions.
- Performing root cause analysisfor recurring issues and implementing long-term fixes.
- Automating manual tasksto improve operational efficiency.
- Ensuring data integrity and securityacross Snowflake environments.
- Supporting business continuityduring migrations upgrades and peak usage periods (e.g. holidays).
- Documenting incidents resolutions and standard operating procedures (SOPs).
Other Experience:
- Snowflake SQL: Strong knowledge of Snowflake-specific SQL syntax and optimization.
- ETL/ELT Tools: Experience with tools like CONTROL-M or Airflow
- Scripting: Python Shell scripting for automation and log analysis.
- Monitoring Tools: Experience with tools like Splunk and Power BI monitoring dashboards.
- CI/CD Pipelines: Understanding of DevOps practices and tools like Jenkins GitLab etc.
EEO/About Us
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills expertise and ideas from our innovation ecosystem.
EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy childbirth or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy childbirth or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Required Experience:
IC
Employment Type
Full Time
