Product Operations - Tooling and Enablement
Product Operations - Tooling and Enablement
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Job Description
Mekari is Indonesias no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutionsincluding Mekari Jurnal Mekari Klikpajak Mekari Talenta Mekari Qontak and Mekari Flex we aim to facilitate entrepreneurs and leaders as they accelerate the digital transformation of their businesses.
In our 10 years of journey we have reached over 1 Million platform users and were not planning to stop any time soon. We need more people like you: builders and owners with calculated ambition who are ready to#ElevateThroughImpactand raise Indonesias software standard.
Job Description:
As part of our mission to help businesses improve productivity by taking care of their administrative work we are scaling quickly and need the right operational backbone to support that growth. Our Product Marketing Sales and Customer Success teams move fast and were looking for a Product Operations Tooling & Enablement Specialist to design the systems that help us work smarter faster and more consistently.
This role sits within our Product Ops team and focuses on building the internal tools dashboards and knowledge infrastructure that enable Product Managers Product Marketing and cross-functional partners to execute with clarity and speed.
If you love solving operational challenges with smart tooling and get excited about being the person who makes everyones job easier this role is for you.
Tooling & Workflow Automation
- Build and maintain tools for customers insights automation PRD creation GTM tracking and cross-functional workflows
- Integrate systems to reduce duplicate work
- Automate repetitive tasks for Product & Product Marketing teams
Data Visualization & Insights Centralization
- Create and maintain dashboards in Tableau or other data tools in collaboration with the Data team to track product quality adoption velocity and GTM readiness
- Partner with PMs and PMMs to define meaningful metrics for product and launch performance
- Ensure teams have real-time access to the right insights for decision-making
Knowledge Management & Enablement
- Improve and maintain the centralization of PRDs customers insights competitive intelligence and sales enablement content
- Implement tagging metadata and version control standards for easy search and discoverability
- Conduct regular audits to ensure all resources are accurate current and actionable
Requirements:
Youll be the ideal candidate if you have:
- Strong skills in workflow automation system integration and internal tooling
- Experience working with automation tools (eg: n8n Zapier) Tableau Agentic AI (eg: Claude ChatGPT Agent)
- Experience managing documentation and knowledge systems
- Ability to translate process challenges into tooling solutions
- Detail-oriented work style with a knack for making complex system intuitive
Employment Type
Full-Time
