Restaurant Onboarding & Content Administrator (German Speaking)

About Wolt

At Wolt we create technology that brings joy simplicity and earnings to the neighborhoods of the 2014 we started with delivery of restaurant food. Now were building the delivery of (almost) everything and youll find us in over 500 cities in 30 countries around the 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isnt always easy but its definitely exciting. Here youll learn more build more and ship more than in most other companies. Youll be challenged a lot but also have a lot of fun on the way. So if youre a self-starter with drive and entrepreneurial spirit this could be the ride of your life.

Are you detail-oriented with excellent communication skills Do you enjoy structured administrative work and collaborating across teams to solve problems If this sounds like you wed love to talk to you!

Background of the role

Our Merchant teams are the heart and soul of Wolt. We ensure our partners are set up for success through a seamless onboarding menu and content experience.

As Wolt continues to grow in both size and scope the strength of our Merchant Services engine must grow with this role youll work closely with our in-market team in Germany while being based in Budapest. Youll combine onboarding coordination partner communication and menu/content administration to deliver a smooth and high-quality partner experience from day one.

This role is based in Budapest Hungary and works closely with our in-market team in Germany. We offer flexibility - the position is available full time part-time (20 or 30 hours per week) and is also suitable for students with a minimum commitment of 20 working hours per week.

What youll be doing

Partner Onboarding & Communication

• Coordinate seamless onboarding processes with internal teams
• Communicate processes and requirements to partners via email forms and phone calls (mostly in German)
• Ensure partners feel supported and set up for success from the start
• Upload and maintain restaurant menus in Wolts internal systems
• Ensure menu information is accurate complete and up to date
• Fix issues and follow up on missing or unclear details with partners or internal stakeholders

Process & System Management

• Track progress and manage tasks in and other internal tools
• Monitor onboarding and content workflows to ensure timely completion
• Learn and confidently master Wolts systems tools and processes

Cross-functional Collaboration

• Work closely with the German market team and internal stakeholders
• Identify inefficiencies and proactively suggest improvements
• Support a smooth merchant journey through strong teamwork

Our humble expectations

• Fluent in both written and spoken German and English
• Detail-oriented and comfortable working with structured data and systems
• Enjoy administrative tasks and keeping things organized and accurate
• Customer-centric and comfortable working with people of different technical levels
• Proactive problem-solver who takes initiative when something doesnt add up
• Able to work independently and manage time well in a fast-moving environment
• Open-minded collaborative and bring a positive entrepreneurial spirit

Nice to have:

• Experience in an administrative operations or customer support role
• Background in gastronomy or the food industry

What we offer:

• Independent work in a dynamic international team
• Modern work equipment
• A steep learning curve in a global tech company
• Volunteer day
• Snacks & drinks in the office
• SZÉP-card*
• Private health insurance*
• All You Can Move card (self-financed)*
• Employee Assistance Programme - therapy & wellbeing*
• % Discount on your Wolt orders*
• Extended parental leave for fathers: 16 weeks total*

Please note: Student contracts work a bit differently - benefits marked with * are available only to non-student employees.

If youre excited about working in a high-growth environment taking ownership and being part of an ambitious team shaping how partners experience Wolt from day one - apply and lets get the conversation going!

Our Commitment to Diversity and Inclusion

Were committed to growing and empowering a more inclusive community within our company industry and cities. Thats why we hire and cultivate diverse teams of people from all backgrounds experiences and perspectives. We believe that true innovation happens when everyone has room at the table and the tools resources and opportunity to excel.