IT Support-Helpdesk Technician
IT Support-Helpdesk Technician
Posted on :
21-08-2025
Employer Active
1 Vacancy
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Job Description
Description
Optimal on behalf of its client a Leading Energy Firm is looking for anIT Support-Helpdesk Technicianbased in Athens.
Responsibilities:
- First level troubleshooting and support for IT issues
- Support and maintain company infrastructure
- Prepare inventory and deploy end-users equipment (laptop/workstations)
- Provide technical user support across the group (on the phone via email in person or through remote access)
- Provide quick resolution and excellent customer service
- Set up accounts for new users
- Repair and replace equipment as necessary
- Handle communication with hardware and service providers to fulfill IT procurement requests
- Document hardware and software problems (building a knowledge base)
- Equipment registration in internal system
Requirements:
- At least 1 year of experience in similar positions
- Fluency in Greek and English language both written & spoken
- Knowledge and troubleshooting skills on Microsoft Windows and Microsoft O365 platform
- Basic knowledge and understanding on networking (LAN/WAN VPN technology etc.)
- Basic knowledge on Microsoft Server (Active Directory Exchange Sharepoint SQL etc.)
Benefits:
- Competitive compensation package
- Stable working hours
- Pleasant and creative working environment
About Optimal
Since 2005 Optimal has provided unparalleled bespoke HR services to large organizations and SMEs operating in the EMEA region. We pride ourselves on delivering a 360 business support platform to our clients through 6 service divisions:
- Talent Acquisition
- HR Strategy & Talent Development
- Learning & Development
- Workforce Management
- Recruiting
- Outplacement
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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