Sr. Education Manager
Sr. Education Manager
Posted on :
21-08-2025
Employer Active
1 Vacancy
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Job Description
JOB DESCRIPTION:
EDUCATION REQUIREMENT:
- Tertiary qualifications in biomedical / engineering / medical science / human movement or related field (Coronary Care Nursing/Cardiac Technician) essential.
- Additional tertiary qualifications in business management are advantageous.
RESPONSIBILITIES:
- Evaluate our existing training modules to assess their effectiveness and appropriateness in developing a high performance CRM team.
- Assess our CRM sales team in China on their technical competencies and identify areas of strength and weakness relating to competencies of our people
- Identify opportunities and gaps in the CRM business organization in China
- Develop a comprehensive training platform to ensure that SJM achieve sales target by closing the gaps in training and development of the technical competencies
- Develop a re-certification program based upon the market needs and requirement to ensure our people continue to be the most knowledgeable in the CRM business
- Enhance the selling skills of our sales people to ensure that they focus in selling product benefits and become experts in handling customer objections
- Identify and develop key CRM training centers in China for internal and external training needs within China
- Develop a CRM training agenda
- Develop a CRM sales orientation program (including on-line and web based approach) to provide critical knowledge and product information to the new hires
- Ensure uniformity in standard and quality of our training programs throughout China
- Maintain ongoing communication with staff and management
- Some rural interstate and possibly international travel will be required to fulfil your duties.
- Execute the job and division responsibilities according to applicable SJM China Standard Operating Procedures
- Perform other related functions and responsibilities as directed by Manager
REQUIREMENTS:
Industry Experience
- Develops and maintains new business works closely with Physicians to become a source of education and information. Gains respect and trust with internal and external customers quickly.
- Previous experience in coaching and mentoring staff.
- Good understanding of the industry process and function; able to convincingly discuss the industry process and function with customers as well as internal and external experts.
Selling Skills
- Selling skills that include managing customer relationships discovery of customer needs/requirements follow up of sales leads demonstrating the products able to develop solutions and resolve problems negotiating and closing the deal.
Other Skills
- Impact and influence: Develops and uses effective strategies to influence others or to gain their support.
- Open communication and listening: Ensures an accurate understanding and acts in a way that facilitates open exchange of ideas and information.
- Organizational awareness: Understands the agendas and perspectives of others; able to recognize and effectively balance the interests and needs of ones own group with those of the broader organization.
- Planning and organizing: Effectively identifies plans schedules and co-ordinates the resources (people material information time) required to accomplish your goals.
- Computer Skills
- Experience using Microsoft Office Suites i.e. Word Excel PowerPoint.
The base pay for this position is
N/AIn specific locations the pay range may vary from the range posted.
JOB FAMILY:
Sales Support & Administration
DIVISION:
CRM Cardiac Rhythm Management
LOCATION:
China > Shanghai : Unit 02-07 15th FloorHenderson 688No.688 West Nanjing Road Jingan District Shanghai
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Not specified
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Not Applicable
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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