Partner Engagement Specialist - PDM Shenzhen

We help the world run better

At SAP we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences values flexibility and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative caring team environment with a strong focus on learning and development recognition for your individual contributions and a variety of benefit options for you to choose from.

Partner Ecosystem Engagement

Technical owner of adoption for partner-led implementations. Provides expert and supplementary services to partners at different phases of the partner and customer engagement lifecycle ensuring the implementation follows our clean core methodology. Act as subject matter expertcontributing to maximizing customer lifetime value through our ecosystem.

Core tasks may include:

• Identifying and establishing right-fit new partnerships to SAP including developing a roadmap to revenue and consumption
• Discovering potential opportunities for co-innovation co-development and go-to-market collaboration between partner and SAP
• Translating SAPs innovation into clear and compelling customer value
• Supporting partner intellectual property creation leveraging SAP cloud solutions and platform for rapid innovation especially new solutions like BTP BDC and AI

Ensuring partner readiness across all stages of customer lifecycle:

• Acting as a trusted advisor and coach to partner on presales activities such as demo readiness and value selling
• Driving partner transformation through structured engagements to build and scale partners cloud delivery practice with enabling partners cloud expertise and capacity
• Acting as a trusted advisor and coach to partner on post sales activities driving adoption and consumption

• Safeguarding successful customer outcomes fast and smooth go-lives through seamless partner implementation execution to the highest delivery quality standards and customer satisfaction
• Developing delivering and driving flagship enablement that accelerate partner sales presales and delivery performance
• Driving holistic portfolio and innovation adoption with low and high touch enablement leveraging digital enablement content and supporting partner technical questions

Career Level Description

T2 (Specialist)

Accountability

• responsible for delivery of outcome of assigned sub projects
• works independently within given area of responsibility (within defined policies and processes)
• contributes to milestones

Complexity

• contributes and works on sub projects and activities with moderate level of complexity
• work is independent & collaborative in nature
• provides regular updates to manager or project manager on project status
• Decisions/solutions can essentially enhance existing systems & processes

Experience

• strong competence with various tools procedures programming languages used to accomplish the job

Communication

• builds collaborative work relationships with similar functions across SAP
• communicates clearly in a way that others can understand within defined processes & policies
• communicates relevant messages in a timely manner and with constructive feedback to colleagues & managers

Key Responsibilities & Tasks

Role Purpose

To act as a trusted advisor ensuring seamless project delivery and value realization for Partners customers. The role drives partner collaboration fosters value through solution expertise and ensures high-quality project delivery aligned with SAPs ecosystem and service standards.

Key Responsibilities

include but not limited to:

• Proactively engage with Partners to provide a seamless experience driving customer adoption and value realization
• Facilitate yearly account plans and quarterly business reviews with Partner Delivery Practice leads for continuous improvement.
• Drive data quality and input via SAP for Me and HPI extending and accelerating Partner competencies.
• Ensure partner capabilities meet customer needs and confirm planned projects against Partners capacity and capabilities.
• Support risk assessments and mitigation strategies navigating Partners through SAPs landscape and relevant services to resolve issues.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves.At SAPyou can bring out your best.

We win with inclusion

SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age race religion national origin ethnicity age gender (including pregnancy childbirth et al) sexual orientation gender identity or expression protected veteran status or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 431447 Work Area: Sales Expected Travel: 0 - 10% Career Status: Professional Employment Type: Regular Full Time Additional Locations: #LI-Hybrid.