Mission Cancer & Blood part of UI Health Care is seeking a Pharmacy Technician Supervisor to serve as a member of the Pharmacy management team. Under general supervision of the Ambulatory Care Pharmacy Managers the Technician Supervisor coordinates supervises and is responsible for pharmacy technician personnel and technical services of the UI Health Care Mission Cancer and Blood infusion pharmacies. The Technician Supervisor is aware of all processes and procedures ensures accountability of technician services and can perform the technical activities in all Ambulatory Care Pharmacies as necessary. This positions primary work location is at 1221 Pleasant St Suite 540 Des Moines IA but will also require routine travel to offsite facilities in the Des Moines area (Urbandale Waukee Ankeny etc.).
Duties to include:
Human Resource Management
- Supervises technical activities of technician staff in UI Health Care Mission Cancer & Blood infusion pharmacies.
- Manages the hiring of staff and students including candidate evaluation interviewing and onboarding.
- Ensures accountability and documentation of staff competencies.
- Develops manages and optimizes the performance of staff. Ensures staff are compliant with policies procedures and regulations.
- Meets with staff routinely to advance engagement and support.
- Provides staff feedback and supports HR initiatives in a positive manner.
- Ensures staff understand their roles in patient medication safety and actively searches for methods to improve medication safety aspects of workflow.
- Reviews errors and provides staff coaching consistent with a Just Culture environment.
- Oversees the maintenance of standard procedures and quality assurance measures. This also includes monitoring the technical aspects of drug preparation/dispensing to ensuring proper established procedures are followed.
- Engages staff in meeting ambulatory care and department goals.
- Creates an environment that encourages high performance accountability and teamwork.
Pharmacy Operations
- Manages the scheduling and coordination of staff to ensure proper support to all pharmacy areas including responding to and addressing unanticipated absences.
- Participates in rounding and workflow as necessary to maintain competence demonstrate leadership and maintain pharmacy operations.
- Monitors operation of Ambulatory Care Pharmacy equipment. Performs minor adjustments or initiates request for repairs or replacement as needed.
- Ensures maintenance of equipment is timely.
- Initiates and prepares forms and records including payroll records inventory records and requisitions.
- Oversees inventory management in ambulatory care areas by ensuring that all medications are properly stored and inventory documentation and recordkeeping is appropriate.
- Assists technicians with maintenance of adequate inventory of medications and supplies.
- Actively participates in the drug shortage committee and assists with the coordination and communication of inventory conservation strategies in the areas of direct oversight and within the ambulatory care department.
- Contributes to and leads activities relating to strategic planning and implementation for the pharmacy department.
- Assists the Pharmacy Managers in development and review of workflows new processes and initiatives to improve patient safety efficiency and quality.
- Collects and analyzes financial and productivity data.
- Utilizes data to assist in budget development and preparation resource allocations and cost containment strategies.
- Manages workflow to meet budget goals.
- Participates in management/department meetings and is actively engaged in decision making related to new services or procedures and employee relations.
Compliance and Regulatory Management
- Supervises staff involved with leadership of USP standard adherence.
- Maintains a working knowledge of USP 797 and USP 800.
- Attends and actively participates on committees that establish policies and procedures that pertain to sterile compounding duties.
- Routinely monitors cleanroom compliance to ensure established procedures regulatory compliance quality assurance and safety regulations are followed.
- Provides oversight and direction to Environmental Services (EVS) and/or other agencies that provide housekeeping services to cleanrooms and segregated compounding areas in assigned areas.
- Assists with scheduling certifications maintenance routine inspections calibrations of equipment troubleshooting and mitigating equipment or cleanroom failures when needed.
- Attends (and communicates via in-service education) seminars conferences and institutes designed to increase personal knowledge of accreditation and compliance standards communication techniques employee relations and management.
Technical Duties
- Performs all duties performed by the Ambulatory Care Pharmacy technicians as needed including sterile and non-sterile compounding.
- Performs other duties as assigned.
Other
- Consistently demonstrates the WECARE values and Service Excellence culture of UI Health Care
- Completes and maintains compliance with all competencies and educational requirements
Joining University of Iowa Health Care means becoming part of a world-class academic health system that offers a mission you can believe in resources and support you need to excel and a community where your impact is felt every day. Were providing patient care with expertise and compassion advancing groundbreaking research and teaching and training tomorrows health care professionals. Together were changing medicine and changing lives across Iowa and beyond.
Enjoy exceptional health coverage university-paid life insurance robust retirement plans generous leave policies 24/7 support services well-being resources and access to our UI Health Care specialists and care teams.
Grow professionally with advanced training leadership development and tuition assistance. Enjoy a rich quality of life with world-class performances at Hancher Auditorium Big Ten athletics top-ranked public schools and outdoor recreation.
As part of the Hawkeye community youll find a balance of career fulfillment and quality of life. Join us in working together to make all of Iowa better
Percent of Time: 100%
Work Schedule: Monday Friday 40 hours/ week Hours generally worked between 7:00am - 5:30pm
Location: Des Moines IA Mission Cancer & Blood
Pay Grade: 5A Highlights:
- Regular salaried position located in Des Moines Iowa
- Fringe benefit package including paid vacation; sick leave; health dental life and disability insurance options; and generous employer contributions into retirement plans
- For more information about Why Iowa clickhere
Education Requirements:
- Bachelors degree or equivalent combination of education and experience.
- Successful completion of the pharmacy technician certification exam within twelve months of the start of employment.
Experience Requirements:
- Minimum of 3 years experience in a supervisory pharmacy or technical work setting.
- Job related experience with commitment to service excellence.
- Excellent written and verbal communication skills.
- Excellent interpersonal skills creating positive working relationships with team members including healthcare providers vendors and pharmacy staff.
Desired Qualifications:
- Job related experience in a hospital setting
- A Master of Science in healthcare/management related advanced degree such as an MHA MPH or MBA.
- Experience with automation/technology human resources management project management and Epic electronic health record.
- Ability to effectively multi-task keeping multiple initiatives moving forward simultaneously.
- Experience with non-sterile and/or sterile compounding.
Application Process:In order to be considered applicants must uploada resume and cover letter (under submission relevant materials)that clearly address how they meet the listed required and desired qualifications of this position.
Job openings are posted for a minimum of 14calendar days.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.
References: Five professional references will be requested and required at a later step in the recruitment process
This position is not eligible for University sponsorship for employment authorization.
With additional questions please reach out to Brenna Ballo -
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