Director, Loan Accounting Technology and Global CRM Lead
Director, Loan Accounting Technology and Global CRM Lead
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Job Description
Do you want your voice heard and your actions to count
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG) one of the worlds leading financial groups. Across the globe were 150000 colleagues striving to make a difference for every client organization and community we serve. We stand for our values building long-term relationships serving society and fostering shared and sustainable growth for a better world.
With a vision to be the worlds most trusted financial group its part of our culture to put people first listen to new and diverse ideas and collaborate toward greater innovation speed and agility. This means investing in talent technologies and tools that empower you to own your career.
Join MUFG where being inspired is expected and making a meaningful impact is rewarded.
The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.Job Summary
Business Enablement Tech (BET) is embarking on a multi-year journey to modernize its Commercial Lending and CRM platforms. This includes the global adoption of a new strategic loan accounting platform and a critical assessment of our Salesforce CRM strategy. We are seeking a Director level IT leader who will be responsible for overseeing the design development and delivery of scalable secure and integrated technology solutions that support BETs strategic goals. The role requires strong technical acumen global program leadership and the ability to collaborate across business and technology teams.
Major Responsibilities
Loan IQ
- Lead the Americas implementation of a new loan accounting system in alignment with global directives from Japan Home Office and regional stakeholders in EMEA and APAC.
- Manage a team of technical leads and engineers responsible for configuration integration and deployment of our new loan accounting platform.
- Ensure that our strategic loan accounting solution is designed developed and deployed in accordance with enterprise standards for system performance data security regulatory compliance and operational resilience.
- Act as the principal technology interface between BET Global IT and regional business and technology leadership.
Salesforce CRM
- Lead the Salesforce engineering team in designing and delivering CRM solutions that align with BETs digital transformation strategy.
- Oversee full lifecycle development including architecture configuration integration testing and deployment.
- Evaluate Salesforces long-term viability and guide platform decisions.
- Ensure seamless integration between Salesforce and other enterprise systems.
Cross-Platform Integration & Strategic Alignment
- Streamline client onboarding servicing and data analytics.
- Collaborate with enterprise infrastructure cybersecurity architecture and data strategy teams to ensure cohesive platform integration.
- Drive modernization efforts while ensuring adherence to firm policies on data security risk appetite and operational resilience.
Qualifications
Education & Certifications
- Bachelors degree in computer science or related field.
- Salesforce certifications and Loan IQ training or equivalent hands-on experience required.
Experience
- 20 years of experience in software development and IT leadership roles.
- Proven experience leading development teams on both Loan IQ and Salesforce platforms is required.
- Demonstrated success in delivering complex multi-region technology programs.
- Experience managing waterfall and Agile teams delivering high-quality scalable enterprise solutions.
Technical Skills
- Strong hands-on experience with Loan IQ configuration customization and integration.
- Expertise in Salesforce architecture data models Apex development and developer tooling (CLI/SFDX Metadata API).
- Familiarity with Mulesoft Tableau CRM Data Cloud and Salesforce AI tools (Einstein AgentForce) is a plus.
- Ability to design and build secure scalable integrations across enterprise systems.
Leadership & Stakeholder Management
- Strong communication negotiation and influencing skills across business and technology domains.
- Ability to present technical strategies to senior leadership and drive consensus.
- Inclusive leadership style with a focus on transparency collaboration and continuous improvement.
- Prioritizes and facilitates a culture of continuous improvement and systems thinking.
The typical base pay range for this role is between $191K - $237K depending on job-related knowledge skills experience and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits retirement plans educational assistance and training programs income replacement for qualified employees with disabilities paid maternity and parental bonding leave and paid vacation sick days and holidays. For more information on our Total Rewards package please click the link below.
We will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of applicable state and local laws (including (i) the San Francisco Fair Chance Ordinance (ii) the City of Los Angeles Fair Chance Initiative for Hiring Ordinance (iii) the Los Angeles County Fair Chance Ordinance and (iv) the California Fair Chance Act) to the extent that (a) an applicant is not subject to a statutory disqualification pursuant to Section 3(a)(39) of the Securities and Exchange Act of 1934 or Section 8a(2) or 8a(3) of the Commodity Exchange Act and (b) they do not conflict with the background screening requirements of the Financial Industry Regulatory Authority (FINRA) and the National Futures Association (NFA). The major responsibilities listed above are the material job duties of this role for which the Company reasonably believes that criminal history may have a direct adverse and negative relationship potentially resulting in the withdrawal of conditional offer of employment if any.The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race color national origin religion gender expression gender identity sex age ancestry marital status protected veteran and military status disability medical condition sexual orientation genetic information or any other status of an individual or that individuals associates or relatives that is protected under applicable federal state or local law.Required Experience:
Exec
Employment Type
Full-Time
