Officer - Pension Administration
Officer - Pension Administration
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Job Description
You will work with the operations manager to manage the pension schemes which include schemes administration customer servicing accounting auditing preparation of statistics and management reports.
The Role
- Support and handle daily administrative and coordination duties based on service agreement with clients
- Able to demonstrate natural ease and effectiveness when dealing with clients/colleagues at all levels
- Ensure all activities are processed in a timely and accurate manner
- Maintain complete and accurate documentations and audit trails
- Conduct research on clients queries and provide appropriate recommendation accordingly
- Participate in special projects as needed
Qualifications
The Requirements
- A Bachelors degree holder
- Customer services and operations experience on MPF/ORSO retirement schemes is a plus
- Well organized and detail-oriented
- Customer focus with good communication and interpersonal skills
- Able to work independently and under pressure
- Good command of written and spoken English and Chinese
- Proficient in Microsoft Office (specifically Excel and Word)
What can we offer you
In return you will be rewarded with a competitive salary and a comprehensive benefits package including: a fantastic pension scheme life insurance medical insuranceand flexible benefits including dental cover additional life assurance and many other options and Corporate deals. We also adopt a hybrid working arrangement whereby a combination of work-from-home and in office is adopted.
WTW is an equal opportunity employer.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
