Concierge/Security Officer
Concierge/Security Officer
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Job Description
We Put the World on Vacation
Travel Leisure Co. is the worlds leading vacation ownership and travel membership company with a dynamic and growing portfolio of resort travel club and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.How Youll Shine:
If you enjoy working in an environment where no two days are the same join our Melbourne team as aConcierge/Security Officertoday! Within this role you will be working part-time from 9.00pm to 5.30am Friday and Saturdays.
Ensure the safety and security of the building during overnight hours
Monitor and control the entry and exit of residents guests and visitors
Observe and respond to any suspicious activity through CCTV monitoring
Address noise complaints and disturbances in a calm professional manner
Conduct hourly patrols of Level one Level 23 and External exit points to maintain security standards
Enforce compliance with building by-laws and house rules
Provide concierge-style service including general assistance to residents and guests
Maintain detailed duty logs incident reports and handovers
Liaise with emergency services as needed and follow approved protocols
Operate and manage building systems including key control fire panels and Opera PMS
Co-ordinating the mail rooms and parcel return policy
Other duties as directed by the Night Manager and Building Manager
Requirements:
Ability to work the required overnight hours and weekend work.
Must hold a current Victorian Private Security Licence
Fluent in English both verbal and written communication skills
Well-groomed and professional appearance
Wyndham Hotel uniform provided
Training Provided In:
Building systems and key management
Opera PMS usage and Duty Log procedures
DoneSafe OH&S reporting
Building by-laws and resident code of conduct
Fire and emergency response systems and protocols
How Youll Be Rewarded
Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:
- Professional Development Funding
- Discounted Hotel & Resort stays globally
- Subsidised Private Health Insurance (following successful probation completion)
- Birthday leave to celebrate your special day
Where Memories Start with You
Hospitality is at the heart of all we do at Travel Leisure Co. Here youll find an inclusive environment where we deliver excellence and take time to have fun celebrate together and support one another. Were always looking ahead to whats next and how we can strengthen our business its neighboring communities and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process please email your request to including the title and location of the position for which you are applying.
Required Experience:
Unclear Seniority
Employment Type
Part-Time
