Information Technology Intern - Desktop Support
Information Technology Intern - Desktop Support
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1 Vacancy
Job Description
If you are currently an employee of Herc Rentals please apply using this link:Herc Employee Career Portal
Founded in 1965 Herc Rentals is one of the leading equipment rental suppliers in North America with 2024 total revenues reaching approximately $3.6 billion. Herc Rentals parent company known as Herc Holdings Inc. listed on the New York Stock Exchange on July 1 2016 under the symbol HRI. Herc Rentals serves customers through approximately 620 locations and has about 10200 employees in North America as of June 30 2025.
Job Purpose
We are hiring an IT Client Services Intern for our Bonita Springs FL Office. The IT Client Services Intern will assist internal customers with both Windows and Mac laptops and mobile devices such as iPhone and iPads.
You will be hands-on alongside our full-time team making improvements to our office environment updating physical hardware providing tech support across all departments and documenting internal IT Support solutions.
Our IT Client Services Intern has a can-do attitude is a collaborative problem solver who enjoys helping people. The perfect candidate is unafraid to ask questions and is comfortable learning independently. This candidate will troubleshoot in real-time and listen attentively to the end user. Responsiveness and follow-up will be critical to providing excellent customer service.
What you will do...
We are looking for a Problem Solver who enjoys resolving interesting challenges. You will:
- Have experience working on Windows and Apple laptops and peripherals.
- Set up workstations with computers and necessary peripheral devices.
- Check computer hardware to ensure functionality.
- Install and configure appropriate software and functions according to specifications.
- Provide orientation and guidance to users on how to operate new software and computer equipment.
- Organize and schedule upgrades and maintenance without deterring others from completing their work.
- Perform troubleshooting to diagnose and resolve problems
- Work with IT Asset Management to ensure assets are properly tracked.
- Have service desk experience.
Requirements
- Some hands-on experience as IT Technician Desktop Support or relevant position
- Excellent diagnostic and problem-solving skills
- Excellent communication ability
- Good organizational and time-management skills
- Good understanding of diverse computer systems
- Good knowledge of internet security and data privacy principles
- Working on an associate or bachelors degree in computer science engineering or relevantfield
- Certification as IT Technician will be an advantage (e.g. CompTIA A Microsoft Certified ITProfessional)
- Candidates must be currently residing in the Bonita Springs FL area for this onsite/in-officeposition.
- Be able to work 40 hours/week between 8am-5pm Monday Friday
Skills
- A reliable team player with a can-do attitude
- Someone who communicates clearly and respectfully with Internal Customers at all levels.
- Eager to help people and solve problems.
- Comfortable working in a fast-paced environment
- Humble and unafraid to ask questions and admit mistakes.
- Able to analyze and deconstruct technical problems.
- Able to develop and maintain technical documentation.
- Knowledgeable of Windows and MAC operating principles.
- Willing to take a hands-on approach to gain experience in diagnosing troubleshooting andresolving technical issues with desktop laptops and mobile devices.
Req #: 64275
Pay Range:$20.00
Please be advised that the actual salary offered for any position is subject to the companys sole discretion and may be influenced by various factors including but not limited to the candidates qualifications experience location and overall fit for the role.
Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following.
Keeping you healthy
Medical Dental and Vision Coverage
Life and disability insurance
Flex spending and health savings accounts
Virtual Health Visits
24 Hour Nurse Line
Healthy Pregnancy Program
Tobacco Cessation Program
Weight Loss Program
Building Your Financial Future
401(k) plan with company match
Employee Stock Purchase Program
Life & Work Harmony
Paid Time Off (Holidays Vacations Sick Days)
Paid parental leave.
Military leave & support for those in the National Guard and Reserves
Employee Assistance Program (EAP)
Adoption Assistance Reimbursement Program
Tuition Reimbursement Program
Auto & Home Insurance Discounts
Protecting You & Your Family
Company Paid Life Insurance
Supplemental Life Insurance
Accidental Death & Dismemberment Insurance
Company Paid Disability Insurance
Supplemental Disability Insurance
Group Legal Plan
Critical Illness Insurance
Accident Insurance
Herc does not discriminate in employment based on the basis of race creed color religion sex age disability national origin marital status sexual orientation citizenship status political affiliation parental status military service or other non-merit factors.
Required Experience:
Intern
Employment Type
Intern
