Technical Support Engineer
Technical Support Engineer
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
At ABB we help industries outrun - leaner and cleaner. Here progress is an expectation - for you your team and the world. As a global market leader well give you what you need to make it happen. It wont always be easy growing takes grit. But at ABB youll never run alone. Run what runs the world
This Position reports to:
Service Manager - SC TS-ABBUYour Role: Own the Challenge
Plan and execute service work to meet customer orders and expectations ensuring satisfaction.
Communicate service timelines and expectations effectively to retain customers and deliver superior experiences.
Identify opportunities to improve system and operational performance during on-site visits.
Notify the account team about opportunities identified during service work.
Manage site work preparation for larger projects and oversee subcontractors.
Perform complex field service tasks troubleshoot technical issues and analyze problems using relevant tools.
What it takes to run what runs the world
Bachelors Degree in Engineering or College Diploma with a focus on Instrumentation and Control.
More than 5 years experience with industrial automation and electrical systems and associated controls.
Strong technical application knowledge and troubleshooting of Symphony Plus DCS is a definite asset. Knowledgeable on 800xA Freelance or non-ABB DCS/PLC would be an advantage.
Strong IT skillset knowledge and experience with Microsoft operating systems virtualization cyber security and networking setup & troubleshooting.
Strong technical problem-solving skills Strong customer focus and the ability to relate well to customer needs strong interpersonal leadership and organizational skills.
Must be able to work in a multi-disciplined service environment often in high pressure situations.
Why ABB
We empower you to take initiative challenge ideas and lead with confidence. Youll grow through meaningful work continuous learning and support thats tailored to your goals. Every idea you share and every action you take contributes to something bigger.
#ABBCareers
#RunwithABB
#Runwhatrunstheworld
#LI-hybrid
ABB values the dedication commitment and expertise of our employees. As an Employment Equity Employer we believe in an inclusive and diverse workforce. We are committed to ensuring that our policies and practices align with the Employment Equity Program aiming for a workforce that is truly representative of the four designated groups:
Women
Indigenous peoples
Members of visible minorities
Persons with disabilities
ABB is dedicated to providing reasonable accommodation for applicants with disabilities and encourages candidates to self-identify during the application process.
Employment Type
Full-Time
