Business Analyst with Salesforce experience
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Beyond Secure.
AvePoint is the global leader in data security governance and resilience going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to collaborate with confidence. Over 25000 customers worldwide rely on the AvePoint Confidence Platform to prepare secure and optimize their critical data across Microsoft Google Salesforce and other collaboration environments. AvePoints global channel partner program includes approximately 5000 managed service providers value-added resellers and systems integrators with our solutions available in more than 100 cloud marketplaces. To learn more visit .
Business Analyst (Salesforce Experience)
Overview
AvePoint is seeking a Business Analyst with Salesforce experience to join our Customer Success division. If youre passionate about translating business needs into technical solutions and want to be part of a fast-growing global software company we want to hear from you.
What will you be doing
You will work closely with internal teams and external clients to analyze business processes and systems particularly within Salesforce environments. Your role will include gathering and defining requirements designing solutions and supporting successful project delivery to drive business impact and user adoption.
Your responsibilities will include:
Elicit and document requirements for Salesforce and enterprise software development.
Create deliverables such as Business Requirements Documents (BRDs) user stories use cases and process flows.
Analyze current business processes and develop As-Is and To-Be models.
Translate business needs into functional and technical specifications understandable by both business and technical stakeholders.
Collaborate with developers and Salesforce administrators to define feasible solutions.
Support project planning including deliverables timelines scope and stakeholder communication.
Participate in solution testing and validation.
Provide user training or documentation where needed.
OK Im interested is this the job for me
We value agility passion and teamwork. Were looking for individuals who bring innovative ideas strong analytical skills and a desire to learn and grow. If youre comfortable working across technical and non-technical teams and have experience with Salesforce this could be the role for you.
Other qualities were looking for:
Degree in Computer Science Engineering Information Systems or related field.
2 years of experience as a Business Analyst in enterprise software projects.
Hands-on experience working with Salesforce CRM (Sales Cloud Service Cloud or custom modules).
Experience documenting and analyzing complex business processes and requirements.
Strong understanding of systems integration and workflows in Salesforce.
Excellent communication facilitation and stakeholder engagement skills.
Familiarity with Agile or hybrid project methodologies.
Experience working with Microsoft SharePoint or Dynamics 365 is a plus.
Prior experience mentoring or supervising junior analysts is a bonus.
About AvePoint
Check out our careers blog for insights into our people culture and workplace!
AvePoint is an equal opportunity employer and values diversity. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status.
Required Experience:
IC
Key Skills
- SQL
- Agile
- Business Analysis
- Visio
- Waterfall
- Business Process Modeling
- Requirements Gathering
- User Acceptance Testing
- Business requirements
- SDLC
- Systems Analysis
- Data Analysis Skills
About Company
AvePoint Confidence Platform: Unlock the power of advanced SaaS management, data protection and modern workplace collaboration for your business.
