Aprendiz SENA - Customer Experience (Early Careers)
Aprendiz SENA - Customer Experience (Early Careers)
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Job Description
As SENA Intern for the Customer Experience (CX) 4PL team you are responsible of support several assigned 4PL accounts or teams taking the responsibility of the efficient and correct assigned tasks execution.
Key responsibilities:
To monitor Data Quality on every step of the Supply chain process (PO level booking level milestones among other) in our logistics system mymaerkscm/SCP and/or our tracking files.
To work closely with the origin offices to ensure clients SOP/IOP/SLA are followed including Data Quality.
To perform the invoicing audit form either 3PL services and/or our 4PL services.
To upload documents to either a Team site or our systems and/or audit that the system is updated with all the proper documentation as per clients SOP/IOP/SLA.
To support the whole process in different stage as ocean/air milestones tracking trucker and CHB milestones follow up and empty container return follow Up.
To elaborate reports as requested.
If assigned to properly process all bookings: booked with the nominated carrier confirm bookings during the next 24 hours after discrepancies have been resolved (if any).
In order to give end-to-end visibility to send the information to the GSC for MODS updates and follow those are performed.
To keep our internal teams on time and correctly informed about the execution of the assigned tasks.
If assigned to properly use STiK MACS or any other invoicing request Tool to ensure shipments are being attended/invoiced properly.
We are looking for:
Fast learner.
Analytical and problem-solving skills.
Positive proactive and persistent.
Responsible and organized.
High Sense of urgency.
Focus on details.
Good communication skills.
Student of international commerce Administration Economy Engineering Careers or related areas.
English: Intermediate
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Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
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Employment Type
Full-Time
