Call Center Agent

Batangas - Philippines

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Department:

Customer Service

Job Summary

Be part of a passionate team and create opportunities!

CALL CENTER AGENT

Job Description:

Outbound calls for surveys lead generation event invitation and/or sales
Inbound calls to resolve customer queries or close lead/sales
Data entry to update customer relationship management (CRM) software
Respond to emails
Create reports using Microsoft Office and Google Drive
Meet service level agreements set forth
Perform other duties as assigned

Qualifications:

Excellent English communication skills
Typing Speed: at least 40WPM
Ability to work under pressure
Ability to multitask prioritize and manage time efficiently
Customer orientation and ability to adapt and respond to different types of personalities
Intelligent

Equipment:

Hardware: Laptop/Desktop
Headset: an A4tech or Jabra computer headset with noise-cancelling feature
Connectivity: Minimum of 10 Mbps
Software: Microsoft Office & PDF reader Anydesk Gdrive Skype

So why join us

Permanent work-from-home
Full Time and Long Term Employment
Basic Salary Government Mandated Benefits
Internet allowance Bonuses and other incentives
Salary will be based on: Skills Attitude Performance Attendance
US and Canadian clients
Shift: Graveyard Monday to Friday
Training: less than a month

WE LOOK FORWARD TO MEETING YOU!

Required Experience:

Unclear Seniority

Be part of a passionate team and create opportunities!CALL CENTER AGENTJob Description:Outbound calls for surveys lead generation event invitation and/or salesInbound calls to resolve customer queries or close lead/salesData entry to update customer relationship management (CRM) softwareRespond to e...