Server Assistant | Full-Time | Ensemble Arts

Oak View Group is the global leader in venue development management and premium hospitality services for the live event industry. Offering an unmatched 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential highest attended arenas convention centers music festivals performing arts centers and cultural institutions on the planet.

TheServer Assistantis a crucial member of the restaurants service team responsible for assisting the servers at all times delivering food and drink orders to customers seated and bussing and cleaning tables as guest finish eating.

This role will pay an hourly rate of $11.00 and is tip eligible

For FT roles: Benefits: Health Dental and Vision insurance 401(k) savings plan 401(k) matching and paid time off (vacation days sick days and 11 holidays).

This position will remain open until November 21 2025.

RHCs philosophy revolves around offering unparalleled hospitality drawing inspiration from global culinary traditions while embracing local ingredients and flavors. The group places a strong emphasis on the use of seasonal produce and sustainability ensuring that each dish is not only exceptional in taste but also aligned with the latest trends in fine dining and environmental responsibility.

The Restaurant is designed to be a lively and inviting space that captures the energy of the local community and theatergoers. The menu brings together the vibrant flavors of the Western Mediterranean from the coastal regions of Spain France and Italy to the rich aromatic spices of North Africa.

The Restaurantwill be located within the iconic Kimmel Center for the Performing Arts. This new venture will introduce RHCs signature style of sophisticated yet approachable dining to a new and dynamic market. The Kimmel Center known for its world-class acoustics and its role as a cultural hub will serve as a perfect backdrop for the restaurant offering both residents and visitors an extraordinary culinary experience.

• Working closely with the servers and kitchen staff the Server Assistant plays a key supporting role in ensuring a positive dining experience for customers.
• Their primary responsibilities include delivering food and drinks to the guest in a timely matter maintaining the cleanliness and organization of the dining area assisting servers with various tasks and providing excellent customer service.
• The Server Assistant is to bridge the gap between the kitchen and the customers by delivering food promptly and providing excellent customer service.
• Set up tables with clean utensils and condiments before guests arrive.
• Clear and reset tables promptly after customers have finished dining.
• Ensure that tables are properly arranged and presentable for the next guests.
• Assist in maintaining cleanliness and organization in the outdoor dining area clearing empty plates utensils and other waste from tables when necessary.
• Collaborate with the kitchen staff servers bartenders and other restaurant personnel to ensure smooth and coordinated service.
• Regularly check and clean dining tables chairs and surrounding areas to maintain cleanliness and a neat appearance.
• Empty and clean garbage cans before during and after each shift.
• Wipe down tables and clean debris around dining area and sitting down guest.
• Assist with general cleaning tasks as needed including restocking supplies cleaning glassware and bar.
• Collect all recyclable garbage disposables and place them in the assigned garbage.
• Assist in maintaining an adequate supply of disposable plates containers and utensils.
• Interact with customers in a friendly and professional manner delivering food/drinks with a positive attitude describing each item and mentioning the main components.
• Familiarize yourself with the menu items ingredients and preparation methods to answer basic customer inquiries accurately.
• Relay customer feedback or specific requests to the kitchen or serving staff ensuring effective communication between all team members.
• Adhere to proper food handling and safety guidelines to maintain a clean and sanitary work environment following local health regulations and restaurant policies.

• Prior experience in a restaurant or food service setting is preferred especially in a similar customer service role.
• Ability to stand and walk for extended periods lift and carry food trays or plates and navigate outdoor spaces comfortably.
• Excellent verbal communication skills to interact with customers and effectively relay information to team members.
• Strong attention to detail to ensure accurate order delivery and customer satisfaction.
• Ability to handle multiple tasks simultaneously prioritize responsibilities and work efficiently in a fast-paced environment.
• Willingness to work collaboratively with the kitchen and serving staff to provide seamless service.
• A friendly and approachable demeanor with the ability to provide exceptional customer service.
• Willingness to work flexible hours including evenings weekends and holidays as outdoor dining may be popular during these times.
• Basic understanding of food safety and hygiene practices including proper handling storage and disposal of food items.

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.