DEPT OF HEALTH SERVICES

The Arizona Department of Health Services promotes and protects the health of Arizonas children and adults. Our mission is to promote protect and improve the health and wellness of individuals and communities in Arizona. We strive to set the standard for personal and community health through direct care science public policy and leadership. ADHS promotes alternative work schedules flexible hours. We have positions that can fit any stage in your career from entry to senior level. We offer a robust benefit package including the ADHS Student Loan Assistance Program where eligible employees can receive up to $437.50 per month for their outstanding student loans. Come check us out and see how you can make a difference in the lives of all Arizonans.

Address: 4814 S 40 St.
Phoenix AZ 85040

Salary: $44000

Grade: 17

Performs work corresponding to the activities within the Division of Public Health Licensing Services Bureau of Radiation. Under general supervision reviews and processes initial renewal and change applications for facility and individual licenses to determinecompliance with all applicable regulations within established time frames. Makes licensing decisions based on understanding of regulatory requirements and issues licenses and deficiency notices when applicable. Follows agency policy to process incoming andoutgoing mail including payment processing. Corresponds with the regulated community and with other regulatory bodies. Responds to technical questions from licensees applicants and other members of the public in a variety of formats.

Reviews complex applications and uses a variety of electronic systems to process them in accordance with state statutes rules and policies. Participates in quality standard practices to ensure work is completed accurately and timely and to ensure data quality.

Provides accurate and timely responses to technical questions and other correspondence from licensees applicants other regulatory bodies and other members of the public. Handles complex customer situations in a calm professional manner.

Processes incoming and outgoing mail other correspondence and payments in accordance with policy.

Completes administrative duties and/or provides clerical support for licensing projects as assigned by the supervisor.

Other duties as assigned as related to the position (typically 5% - 10%)

Knowledge of:
-Regulatory principles/practices as well as federal/state laws and regulations regardinglicensing requirements
-State and agency policy/procedures governing licensing applications and inspections
-Problem solving techniques
-Personal computers and software (e.g. Microsoft Office Access Excel etc.)
-Performance Management (PM) and Continuous Quality Improvement (CQI) andLean methodologies.

Skill in:
-Excellent organization and workload management
-Excellent communication (verbal and written) that allow communication of complexregulatory issues in a clear concise and effective manner
-Establishing and maintaining interpersonal relationships
-Conflict resolution
-Strong computer skills which include but are not limited to database managementsoftware programs
-Planning organizing and prioritizing work
-Strong Attention to detail
-Providing excellent customer service

Ability to:
-Stay on task and complete assignment by deadline
-Establish and maintain working relationships with colleagues staff other departments andthe public at large
-Demonstrate professionalism in representing the Department
-Multi-task with accuracy
-Display sound judgment
-Work as a member of a team as well as independently
-Be flexible or adaptable
-Support a diverse multi-cultural workforce that reflects the community promotes equalopportunity at all levels of public employment and creates an inclusive workenvironment that enables all individuals to perform to their fullest potential free fromdiscrimination.

High school diploma preferred; may substitute customer service experience.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business then the following requirements apply:Drivers License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The State of Arizona provides an excellent comprehensive benefits package including:
Affordable medical and dental insurance plans
Paid vacation and sick time
10 paid holidays per year
Wellness program and plans
Life insurance
Short/long-term disability insurance
Defined retirement plan
Award winning Infant at Work program
Credit union membership
Transit subsidy
ADHS Student Assistance Pilot Program

Learn more about the Paid Parental Leave pilot programhere. For a complete list of benefits provided by The State of Arizona please visit our benefits page

To help you build a financially secure future the State makes monthly contributions to finance your retirement benefit. The State will contribute to the ASRS in an amount equal to your other words you and the State will each pay 50% of the total cost of the benefit. New State employees have a 27-week wait period for contributions to begin.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by emailing Requests should be made as early as possible to allow sufficient time to arrange the accommodation. DHS is an Equal Employment Opportunity Employer. All newly hired employees will be subject to E-Verify Employment Eligibility Verification.