Quality Analyst
Quality Analyst
Posted on :
21-08-2025
Employer Active
1 Vacancy
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Job Description
Call Monitoring: Listen to and evaluate recorded customer service calls to assess adherence to company standards, procedures, and policies. Quality Assurance: Identify areas of improvement in customer interactions and provide actionable feed
"call auditing,call caliberation,call monitoring"
Employment Type
Full Time
Company Industry
Key Skills
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