Senior Specialist - Performance Management
Senior Specialist - Performance Management
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Salary Not Disclosed
1 Vacancy
Job Description
Skills & Qualifications
Proficient in SQL Server Microsoft Visual Studio PowerBI Tableau data extraction tools like Oracle Discoverer.
Good interpersonal skills and effective communication and presentation.
Proficient in English both oral and written. System knowledge: good knowledge of SAP Billing systems.
Excellent skills in MS Office and data analysis.
Able to work independently and collaboratively with diverse groups and stakeholders of different levels. Proactive communicator have good interpersonal skills Possess essential life-skills e.g. mental resilience critical thinking emotional intelligence empathy etc.
Required
- 3 years of experience with data warehouses and reporting tools
- Experience with Power BI for data visualization reports and dashboard creation
- Experience managing reporting processes
Experience with SQL Server and MS Visual Studio (SSAS SSIS SSRS)
Preference
- Proficiency with SQL Server including writing queries and preferably stored procedures
- Experience creating reports with SSRS
Knowledge of Python for data analysis is a plus
Expected Years of Experience & Other Related Areas
Minimum 5-8 years of experience as a performance/business analyst
Proficient in SQL Server Microsoft Visual Studio PowerBI Tableau data extraction tools like Oracle Discoverer
System knowledge: Good knowledge of SAP Oracle Basware CREST etc
Excellent skills in MS Office especially Excel (VB)Power Point
Strong and effective stakeholders management.
Independent and able to work with minimum supervision.
Excellent verbal and writing skills (sentence structure and grammar).
Proactive communicator having good interpersonal skills.
Digital and Data acumen.
Educational Background
Bachelors degree in Statistics Data Science Business Analytics or other business-related discipline or equivalent in experience
Overall Role Purpose
Primarily responsible in developing & maintaining the performance management reporting environment and participate in managing new reporting to actively support in steering improvement in operations.
Key Activities
Develop new reporting out of the source systems (SAP Oracle Basware CREST etc...) and in line with business requirements with a focus on automation.
Maintain the Performance Management databases and related reporting tools based on downloads from source systems to Access or SQL server.
Perform month-end reconciliations between the reporting databases and the source systems and resolve any reconciliation issues.
Prepare present and analyze day-to-day operational management information reflecting the performance of the service lines against their targets / KPIs.
Implement and develop Quality and Efficiency KPIs and volume tracking ensure data integrity and uniformity evaluate and identify efficiencies and opportunities by analysing KPI trends.
Work closely with service lines to find improvement opportunities / efficiencies.
Reporting and analysing financial and statistical performance of service lines.
Organize and chair regular service review meetings with business partners to discuss service performance of service lines.
Coordinate Business Review Meetings with service lines.
Close follow up with service lines on the status action items from the previous service performance review
Required Experience:
Senior IC
Employment Type
Full-Time
