Title: Tech Club Volunteer Department: Programming Reports to: ProgramManager Classification: Volunteer Hours per Week: 3 Hours Duration: 6-Week Minimum Commitment Posted: August 18 2025 Closes: August 25 2025 at 4 PM Eastern
About the Library
Everyone at Burlington Public Library no matter what your role works together for the betterment of the people the community and the organization we serve.
We bring our best selves to work delight in helping others and have an abiding passion for service excellence. Each of us excels in the personal qualities and skills that are essential to our work and the BPL Team.
Qualifications
Comfort and confidence using and demonstrating basic technology applications and devices (i.e. - smartphones tablets laptops).
Volunteers must be at least 14 years of age at the time of starting the volunteer placement.
Overall Purpose:
As a volunteer for the Tech Club program reporting to the program manager and working under the direction of the Branch Librarian this volunteer position models BPLs values in all interactions with customers while supporting their technology needs. The Tech Club program is facilitated by Programming staff with volunteers assisting participants during both large and small group instructional sessions by supporting practice activities and enhancing the learning experience.
Key Accountabilities:
Provide tech assistance and support toparticipants of the Tech Club program under the leadership of the Program Lead
Assist customers with the use of a variety of devices operating systems and applications.
Commit to consistent attendance at all program sessions to help ensure the programs effectiveness and continuity.
Offer guidance in a way that builds confidence and fosters learning
Maintain regular communication with the Program Lead to share feedback and ensure clarity on weekly objectives and tasks
Deliver assistance in a patient respectful and inclusive manner to create a welcoming learning environment.
Key Business Relationships:
Internal: Staff at the library branch Librarian Programmers Program Manager
External: Customers
Key Competencies: Knowledge Skills and Abilities
Behavioural:
Model BPLs values during all interactions and communications
Communicate in a professional and patient manner that is consistent and aligned with BPLs Voice and Values
Collaborative approach to teamwork
Understand and celebrate diversity and inclusion in BPLs programs and services
Leadership:
Demonstrates good judgment accuracy and has attention to detail
Understands accountability
Technical:
Knowledge of the Tech Club Session Outlines
Knowledge of various operating systems (i.e. - Android iOS)
Knowledge of various applications (i.e. - Google Workspace Microsoft 365 WhatsApp)
Work Environment
Volunteer hours will be completed in library spaces while customers and library staff are present with little exposure to noise dirt or external elements.
Physical work such as moving changing and setting up for programs (i.e. - tables and chairs)
There is communication via email
Working Hours
One three-hour session weekly for a six-week period on Thursdays from October 2nd to November 6th
Physical
Normal physical activity such as periodic standing walking sitting and the use of basic motor skills.
Mental Effort
Maintain a positive professional and diplomatic demeanor at all times
Volunteering with us
Burlington Public Library is an equal opportunity employer. We are committed to creating a respectful inclusive and diverse workplace whereeveryone feels valued and supported. If you require an accommodation for the recruitment/interview process please let us know and we will work with you to meet your needs. Please contact Human Resources at emailprotected.
If you have a disability that makes it difficult to apply using the online form please call us at Ext. 1154.
We thank all applicants in advance and advise that we will contact only those selected for an interview.
Personal information on your rsum is collected under the authority of the Public Libraries Act R.S.O. 1990 and will be used to determine eligibility for employment.
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