Assistant Vice President, Operations & Technology (Operations Process Lead)
Assistant Vice President, Operations & Technology (Operations Process Lead)
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Job Description
Job Summary
We are seeking an experienced and driven Business Operations Lead to spearhead transformation & process improvement initiatives within our Operations function. This role is ideal for individuals who possess deep operational knowledge preferably in the financial services sector and is passionate about challenging the status quo through process redesign automation and data-driven decision making. The ideal candidate will bring both hands-on operational expertise and strong command of process improvement methodologies to deliver measurable and sustainable outcomes.
Job Responsibilities
- Operations Subject Matter Expert: Good understanding of end-to-end workflows & ensure accurate and timely execution of core operational activities such as listing and trading operations clearing and settlement custodial services AML/KYC etc.
- Process Reengineering & Transformation: Identify improvement opportunities conduct in-depth reviews of existing workflows to identify inefficiencies and bottlenecks. Redesign processes using methodologies to improve and optimize workflows including leading implementation across teams.
- Change Leadership: Drive change adoption across teams by engaging stakeholders design implementation roadmaps and ensuring alignment to business addition support the team manager in fostering a high-performing collaborative and agile team culture.
- Performance Metrics & Measurement: Define KPIs and build dashboards/ reporting tools to track impact of process changes cost savings and operational performance.
- Project Delivery: Lead and support projects related to the development and enhancement of securities products platforms and operational capabilities.
Job Requirements
- Bachelors degree with 810 years of experience in operations preferably in large enterprises or financial services industry with exposure to securities operations
- Proven track record in rolling out process improvements and transformation initiatives using frameworks like Lean Six Sigma Theory of Constraints or similar.
- Strong analytical and problem-solving skills with the ability to manage complex operational challenges and drive data backed decisions
- Excellent communication and interpersonal skills to work effectively across teams such as technology compliance and product teams.
- Experience balancing BAU operations with strategic transformation initiatives.
- Familiarity with Monetary Authority of Singapore (MAS) regulations relevant to SGX operations would be advantageous
Required Experience:
Chief
Employment Type
Full Time
