Head of IT | Onsite | Fixed Dayshift and Weekends Off
Head of IT | Onsite | Fixed Dayshift and Weekends Off
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1 Vacancy
Job Description
ZigZag is looking for a Head of IT!
*You must be willing to report on site from Monday to Friday 7am to 4pm Manila Time in Ortigas
ZigZag is a global BPO and talent solutions company working with clients around the world. Were on the hunt for a Head of IT & Cybersecurity Lead to take the reins of our IT operations and security infrastructure driving both internal excellence and client-facing cybersecurity services.
This is a hands-on leadership role where youll shape our network and infrastructure lead security strategy and cybersecurity team to deliver world-class solutions to our clients. If youre ready to make an impact and leadexciting projectsincluding our journey toward B Corp certificationthis role is for you.
What Youll Do
Network & Infrastructure Leadership
Lead the design implementation and upkeep of ZigZags office network (LAN/WAN/Wi-Fi VLANs VPN).
Manage firewalls routers switches and ensure maximum uptime security and performance.
Oversee integration with physical security systems (swipe access CCTV).
Cybersecurity Leadership
Drive ZigZags cybersecurity strategy both internally and for client offerings.
Collaborate with our Canadian cybersecurity team to deliver EDR/MDR services.
Respond to security incidents and ensure compliance with ISO 27001 SOC 2 HIPAA and more.
IT Services and Support
Lead a small but mighty IT support team ensuring top-tier support for on-site and remote staff.
Manage IT ticketing via ClickUp remote access via TeamViewer and tech onboarding/offboarding.
Provide regular cybersecurity and data privacy training.
Strategic Projects & Collaboration
Partner with executives and client teams to align IT and security infrastructure with business goals.
Play a key role in company initiatives including B Corp readiness and compliance improvements.
Actively participate in Agile stand-ups sprints and cross-team collaboration.
What Were Looking For
5 years experience in IT leadership with strong expertise in network and firewall administration.
Solid background in cybersecurity frameworks and compliance standards.
Hands-on experience with Fortinet Cisco or similar enterprise-grade network solutions.
Excellent leadership communication and vendor management skills.
Experience managing hybrid/remote IT environments.
Certifications like CCNP Fortinet NSE CISSP CISM are a plus.
Why Join Zigzag
Competitive salary and performance-based rewards.
HMO allowances and company benefits.
Work in a brand-new state-of-the-art office in Ortigas Pasig City.
Be part of global projects and partnerships across Australia Canada the US and beyond.
Flexible output-based work environment within our Agile Leadership framework.
Ready to lead the charge in IT and cybersecurity Apply now and help us shape the future of secure connected and high-performing teams at ZigZag.
Required Experience:
Manager
Employment Type
Full-Time
