Service Sales Specialist

At ABB we help industries outrun - leaner and cleaner. Here progress is an expectation - for you your team and the world. As a global market leader well give you what you need to make it happen. It wont always be easy growing takes grit. But at ABB youll never run alone. Run what runs the world.

This Position reports to:

Your Role and Responsibilities

- Work model: Onsite

• Service sales delivery:In collaboration with the Service Sales Manager and/or Service Manager implements Service sales strategy Penetrates IB promotes various upgrade retrofit and value add solutions to the benefit of the customer and ABB Understands the channel strategy and the establishment of related prices and prepares sales plans reviews them and proposes recovery plan(s) when needed Regularly updates installed base in ServIS (the approved Service database) with the changes made at site
• Volume and profit: Utilizes ServIS to understand the existing installed base (IB) and identifies and develops sales opportunities for Service products and solutions to penetrate the existing IB/new IBs in the market. Focuses on the entire Service portfolio to secure profit for assigned Business/Product Groups.
• New opportunities: Generates Service sales leads and develops new market opportunities by utilizing market trend information identifying and exploring potential new service portfolios. Takes a One ABB approach to leverage other colleagues portfolios.
• Customer approach: Establishes long term customer relationships by understanding customer requirements and applicable regulations and demonstrating in-depth technical service product/solutions knowledge to promote Life Cycle Management (LCM). Registers customer feedback and ensures customer satisfaction throughout the sales process.

Qualifications for the Role

• Bachelors or masters degree Major in science or engineering (electrical automation major is preferred)
• At least 3 years sales experience in related industries; Strong sales competency with digital capability & knowhow; At least have experience and knowledge of digitalization (automation) project
• Strong learning ability; customer orientation; Strong sense of responsibility and personal integrity.
• Result driven; Strong interpersonal and communication skills be good at teamwork.

Whats in it for you

We want you to bring your full self to workyour ideas your energy your ambition. Youll have the tools and freedom to grow your skills shape your path and take on challenges that matter. Here your work creates impact you can see and feel every day.

More about us

ABBs Service Division partners with our customers to improve the availability reliability predictability and sustainability of electrical products and installations. The Divisions extensive service portfolio offers product care modernization and advisory services to improve performance extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible extracting the maximum value from them and then recovering and regenerating products and materials at the end of their useful life.

Call to Action

Join us. Be part of the team where progress happens industries transform and your work shapes the world.

Run What Runs the World.

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