Finance Analyst - Customer Experience
Finance Analyst - Customer Experience
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Job Description
Your opportunity
Join our Operations Finance team as a Finance Analyst where youll partner closely with Customer Experience operational teams to manage controllable income and expenses across our Living Centres. Reporting to the Senior Analyst Operations Finance youll play a key role in supporting NOI delivery providing meaningful insights and building commercial acumen to become a trusted advisor to stakeholders. This role offers the opportunity to strengthen your technical skills while influencing commercial outcomes that directly enhance customer experience.
Day-to-day you will be responsible for:
Managing controllable income and expense positions providing insights that maximise net operating income.
Preparing and presenting finance lifecycle reviews including month-end forecasts budgets year-end and audit.
Supporting asset teams in understanding key NOI drivers.
Partnering with Centre Managers Asset Teams and Finance peers to deliver accurate reporting and commercial insights.
Collaborating with operational stakeholders to challenge existing processes and drive efficiency.
This role is permanent full-time.
What sets you apart
We are seeking a commercially minded finance professional with strong analytical and problem-solving skills coupled with the ability to communicate and influence effectively. You will have excellent organisational and time management capabilities with great attention to detail. Ideally you will hold an undergraduate degree with CA or CPA qualification (or similar practical experience) and be proficient in Excel with knowledge of JDE and TM1 advantageous.
You will be:
Strategic understanding and aligning your work to the strategic focus areas of the Customer Experience and Operations finance team.
Commercial analysing influencing and presenting NOI to drive operational decision making with strong attention to detail.
Innovative challenging existing reporting and identifying opportunities for improvement.
A strong partner building trusted relationships with stakeholders across Finance and Customer Experience with proven ability to influence financial outcomes.
About us
Scentre Group owns 42 Westfield destinations across Australia and New Zealand. We create extraordinary places and experiences that connect and enrich communities.
We are focused on our customers and creating more reasons for more people to visit our Westfield destinations more often and for longer.
With approximately 75 professions within our business our team has the expertise to design construct operate manage and market our Westfield destinations and platforms.
We want to be the place where talent thrives. To support you thriving with us we promise to respect inspire and develop you and that you will do work that matters.
Diversity equity and inclusion underpins our culture and our vision is that Everyone Belongs. We foster a workplace experience where everyone feels valued supported and motivated to realise their full potential.
We aspire to create a workforce reflective of the communities in which we operate and encourage applications from everyone regardless of age gender ethnicity cultural background faith disability sexual orientation gender identity or life stage.
We offer a range of unique benefits designed to support your wellbeing career development and lifestyle including five days paid Life Leave on top of your four weeks annual leave (pro-rated for part-time) 18 weeks gender neutral paid parental leave for primary carers with no qualifying period and super paid for the duration of the leave period and free parking at your local Westfield destination.
Applications close: 14th September 2025 (unless filled prior).
We are not engaging external recruitment agencies for this vacancy at this stage.
Required Experience:
IC
Employment Type
Full-Time
