Professional Services Consultant

Our Company

Changing the world through digital experiences is what Adobes all about. We give everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional digital experiences! Were passionate about empowering people to create beautiful and powerful images videos and apps and transform how companies interact with customers across every screen.

Were on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization and we know the next big idea could be yours!

Creativity for All

Adobe is a place where exceptional people work dont just take our word for it our employees have recently voted us #1 on the Great Place to Work list for the 10th consecutive year!

Were proud to offer market leading employee benefits designed to suit your lifestyle. Some of the great benefits include health insurance global days off wellness fund market-leading parental leave access to our Employee Stock Purchase Program and programs designed to help continue to build your career.

We also proudly empower our employees to get involved with corporate social responsibility and offer a broad range of opportunities to make a bigger impact through philanthropy employee and community engagement.

We know that people are the differentiator in our business and thats why we want to meet you.

The Opportunity

The Adobe Professional Services Consultant role offers an outstanding opportunity to work closely with clients understanding their technical and business requirements to implement Adobe Experience Cloud solutions that deliver maximum value. Your key objective will be to ensure successful project delivery for Adobe Experience Platform Adobe Journey Optimizer and Adobe Campaign solutions while maintaining a high level of customer satisfaction.

In this exciting role youll develop and apply best practices for integrating Adobe Experience Cloud into clients ecosystems deliver training and support to marketing specialists mentor new consultants maintain thorough documentation of solutions and integrations and engage in ongoing education on emerging Adobe technologies and platforms.

What youll do

• Act as a domain expert in Adobe Experience Cloud with a solid focus on Adobe Experience Platform Adobe Journey Optimizer and Adobe Campaign solutions.
• Navigate complex project tasks proactively addressing challenges including clarifying business requirements optimizing performance and integrating third-party products.
• Deliver consulting services for projects leveraging Adobe Experience Cloud assisting clients and partners with detailed architecture design delivery execution issue management end to end testing and stakeholder engagement.
• Facilitate customer discovery sessions guiding clients in defining their business requirements and key performance indicators to help them derive the full value of their Adobe solutions.
• Provide support to clients developers and third-party vendors throughout the implementation process.

What you need to succeed:

• 5 years experience in IT consulting for enterprise SaaS solutions with expertise in requirements definition design and implementation.
• Proven track record in project delivery related to service/product development implementation and operations.
• Familiarity with digital marketing solutions particularly experience with Adobe Experience Cloud products especially Adobe Experience Platform Adobe Journey Optimizer and Adobe Campaign will be a plus.
• A results-oriented approach responsiveness a high degree of integrity and a strong dedication to ensuring customer success.
• Excellent creative and analytical problem-solving skills.
• Genuine interest in emerging technologies and methodologies.
• Passion for staying ahead of trends in digital marketing technologies.
• Good interpersonal skills presentation and communication skillsboth written and verbal.
• Ability to learn rapidly collaborate effectively within a team and adapt to change seamlessly.
• Bachelors degree or equivalent practical experience.
• Travel required up to 50% of the time.

Special Consideration Given For:

• Proficiency in SQL (Oracle SQL Server PostgreSQL).
• Programming skills in JavaScript Java VB C# or PHP.
• Familiarity with web technologies such as HTML and CSS (a plus).
• Experience with digital marketing technologies and large scale implementations.
• Customer-facing experience in B2B environments.
• Background in building enterprise databases.
• Knowledge of operating web services.
• Experience as a data architect or with data modelling.

Adobe for All

Adobe strives to create an environment where our employees can do their best work and drive their career growth and development based on their personal goals. From fair-pay practices to Employee Networks and programs designed to make everyone feel included were committed to fostering a diverse and inclusive workplace for all.

Take the plunge and jump in

Liking what you have read and keen to jump in Thinking you might not have all the skills we are looking for Just take the plunge and apply we know that by bringing together a diverse group of people we become so much better together. Wed love to see where we can help drive Creativity for All together!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation

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Adobe is proud to be anEqual Employment Opportunityemployer. We do not discriminate based on gender race or color ethnicity or national origin age disability religion sexual orientation gender identity or expression veteran status or any other applicable characteristics protected by law.Learn more.

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