Business Support Coordinator (Front Line to Supervisor) - Hilton Garden Inn Yokohama Minatomirai
Business Support Coordinator (Front Line to Supervisor) - Hilton Garden Inn Yokohama Minatomirai
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
NOTE This position requires both Japanese and English proficiency. Please describe language proficiency in your resume or your will be automatically declined.
The Business Support Coordinator provides accurate and efficient administrative support to the General Manager and across multiple departments such as Operations Engineering Safety & Security HR & Finance ensuring the smooth execution of systems and processes. This role contributes to the overall operational effectiveness of the hotel through reliability strong attention to detail and a consistent focus on supporting core business functions.
What will I be doing
Administrative Excellence
- Be a dependable and proactive team player who supports multiple departments with administrative tasks
- Maintain a high level of accuracy and attention to detail in all work
- Demonstrate professionalism and discretion when handling sensitive information
- Be flexible and adaptable to shifting priorities and departmental needs
Process & System Administration
- Assist in the maintenance and updating of departmental systems and databases (e.g. HRIS procurement maintenance logs financial trackers)
- Generate reports compile data and support documentation needs for audits meetings and compliance
- Support onboarding processes by preparing documentation system access and training schedules
- Coordinate internal communications and scheduling across departments
- Ensure filing systems are organized and up to date
Cross-Departmental Collaboration
- Provide administrative support to Operations Engineering Facility Operations General Management HR and Finance
- Liaise with department heads to understand and prioritize support needs
- Assist in the coordination of internal events training sessions and compliance activities
- Support procurement and inventory tracking processes as required
- Help ensure that internal processes are followed consistently and efficiently
Tools & Technology
- Be proficient in Microsoft Office Suite (Excel Word Outlook PowerPoint) and other relevant systems
- Learn and use hotel-specific software and platforms as required
- Troubleshoot basic system issues and escalate technical problems appropriately
General Responsibilities
- Maintain confidentiality and integrity in all administrative tasks
- Uphold brand standards and internal policies in all work
- Be willing to assist with ad hoc projects and tasks as assigned by department heads
- Be a reliable point of contact for administrative queries and support
What are we looking for
An Business Support Coordinator serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:
- Proficient in Japanese and English both written and spoken to meet business needs.
- Minimum 2 years experience in Administrative roles (e.g. - Personal Assistant Department Assistant)
- Experience in hotel operational roles (e.g. - Front Office F&B) preferred.
- Hospitality / travel / leisure industry professional experience required.
- Proficient in Microsoft Office applications.
- Resourcefulcreativeand able to maintain flexibility.
- Working experience within Hilton Group preferred.
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisuretravellersthe finest in accommodations serviceamenitiesand value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans
Required Experience:
Manager
Employment Type
Full-Time
