Business Analyst, Digital

Hong Kong - Hong Kong

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

You are as unique as your background experience and point of view. Here youll be encouraged empowered and challenged to be your best self. Youll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day youll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals families and communities around the world.

Job Description:

Business Analyst / Subject Matter Expert accountable for analyzing business problems solving them and developing a prioritized backlog of requirements based on business value

Preferred skills

Ability to speak in business and technology terms as well as the ability to effectively communicate both internally and externally
Must possess good problem-solving skills for large complicated and broad issues and able to work independently with keen attention to details
Must be able to break problems down analyze data drill into problem statements ask the right questions to really understand root causes and then solution around issue to drive business value.
6 years experience in sizable IT projects or large organizations acting in the capacity of a Business Analyst
Min 5 years of experience in Insurance industry with proven experience as Business Functional SME or Product Owner or Business Analyst
Experience in client digital journey and/or advisor digital journey would be required
Sound knowledge of insurance products channels customer behaviors and technology
Experience in all phases of the software development lifecycle and with a broad range of platforms including transitioning from legacy systems to digital.
Able to work in a complex environment with a mix of technologies and different levels of IT maturities across multiple business unit.
Experience in Agile and Agile Toolsets (JIRA Confluence) would be an advantage
Ability to work in Waterfall Hybrid or Agile approaches as per project needs
Excellent communication collaboration and inter-personnel skills
Excellent influencing and negotiation skills with stakeholders
Proficient in both spoken & written English and Chinese

Qualifications

University Graduate and above

Responsibilities

Collaborate with Product Owners and different business stakeholders to understand business challenges identify user needs to deliver the product vision
Conduct analysis and drive workshops to define forward looking business requirements and assist in defining product roadmap
Work closely with both business and technology stakeholders to identify problems elicit key business needs and create a prioritized backlog of requirements based on business value.
Translate business functional and technical requirements into user stories and with clear acceptance criteria for development within agile teams.
Collaborate with UX and UI teams to ensure the usability needs are met and requirements are reflected appropriately
Supplement business requirements as needed with business process flows data mapping and gap analysis
Verify requirements for completeness consistency comprehensibility feasibility and conformity to standards
Work closely with technical development teams to provide functional inputs for system impact analysis and clarify questions as needed
Work closely within the Agile development teams to ensure development of the backlog items prioritized for the sprint.
Own a section of the backlog of requirements and act as the SME and bridge between business and technology.
Contribute as a functional expert in a defined Insurance domain/business area as part of business competency centre
Assist in performing market analysis and benchmarking on key business areas to understand gap compared to competition on business focus areas
Assist in user on-boarding to product with documentation and user training as needed

Job Category:

IT - Digital Development

Posting End Date:

30/03/2026

Required Experience:

Job Description:

Business Analyst / Subject Matter Expert accountable for analyzing business problems solving them and developing a prioritized backlog of requirements based on business value

Preferred skills

Ability to speak in business and technology terms as well as the ability to effectively communicate both internally and externally
Must possess good problem-solving skills for large complicated and broad issues and able to work independently with keen attention to details
Must be able to break problems down analyze data drill into problem statements ask the right questions to really understand root causes and then solution around issue to drive business value.
6 years experience in sizable IT projects or large organizations acting in the capacity of a Business Analyst
Min 5 years of experience in Insurance industry with proven experience as Business Functional SME or Product Owner or Business Analyst
Experience in client digital journey and/or advisor digital journey would be required
Sound knowledge of insurance products channels customer behaviors and technology
Experience in all phases of the software development lifecycle and with a broad range of platforms including transitioning from legacy systems to digital.
Able to work in a complex environment with a mix of technologies and different levels of IT maturities across multiple business unit.
Experience in Agile and Agile Toolsets (JIRA Confluence) would be an advantage
Ability to work in Waterfall Hybrid or Agile approaches as per project needs
Excellent communication collaboration and inter-personnel skills
Excellent influencing and negotiation skills with stakeholders
Proficient in both spoken & written English and Chinese

Qualifications

University Graduate and above

Responsibilities

Collaborate with Product Owners and different business stakeholders to understand business challenges identify user needs to deliver the product vision
Conduct analysis and drive workshops to define forward looking business requirements and assist in defining product roadmap
Work closely with both business and technology stakeholders to identify problems elicit key business needs and create a prioritized backlog of requirements based on business value.
Translate business functional and technical requirements into user stories and with clear acceptance criteria for development within agile teams.
Collaborate with UX and UI teams to ensure the usability needs are met and requirements are reflected appropriately
Supplement business requirements as needed with business process flows data mapping and gap analysis
Verify requirements for completeness consistency comprehensibility feasibility and conformity to standards
Work closely with technical development teams to provide functional inputs for system impact analysis and clarify questions as needed
Work closely within the Agile development teams to ensure development of the backlog items prioritized for the sprint.
Own a section of the backlog of requirements and act as the SME and bridge between business and technology.
Contribute as a functional expert in a defined Insurance domain/business area as part of business competency centre
Assist in performing market analysis and benchmarking on key business areas to understand gap compared to competition on business focus areas
Assist in user on-boarding to product with documentation and user training as needed

Job Category:

IT - Digital Development

Posting End Date:

30/03/2026

Required Experience:

Key Skills

SQL
Agile
Business Analysis
Visio
Waterfall
Business Process Modeling
Requirements Gathering
User Acceptance Testing
Business requirements
SDLC
Systems Analysis
Data Analysis Skills

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About Company

Sun Life

We offer trusted insurance products and investment solutions to Canadian residents and organizations. Get secure access to your employee benefits, health claims and group savings plans. Or, connect with a Sun Life advisor to get life or health insurance, set up a savings plan, open an ... View more

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