Diversified Billing Specialist-Remote
Diversified Billing Specialist-Remote
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Job Description
The Billing Support Specialist performs various clerical electronic and customer service duties. Responsible for collecting specific patient account information using Zoll Online billing system focusing on each account one customer at a time. Responds to and resolves a variety of account billing and payment issues from patients/customers on specific types of accounts. Uses excellent customer service and interpersonal skills when interacting with patients and customers. Makes appropriate decisions that require individual and/or team analysis reasoning and problem solving. Interprets applies and communicates Mayo Clinic policies regarding medical and financial aspects of patient care to assure optimal reimbursement for both the patient and Mayo Clinic Ambulance.
Qualifications
High school education or equivalent.
Qualified candidates must be customer focused service oriented and possess strong skills in: team building communications decision making problem solving interaction coping and versatility. Knowledge of PC Windows Microsoft Word and Excel medical terminology and Health Quest systems helpful. Knowledge of Medicare Medical Assistance and Insurance processes and procedures. Keyboarding experience 40 wpm preferred. Healthcare Financial Management Association (HFMA) Certification Preferred.
*This position is a 100% remote work. Individual may live anywhere in the US.
**This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
