PNE|CloserStill Media - Credit Control Executive

WHO WE ARE:

At CloserStill we strive to deliver the best. Were on a mission to be the most dynamic B2B events and communities business in every market we serve bringing people together to learn connect and grow.

Operating across five regions we power over 200 market-leading events publications and brands across Business Technologies Healthcare Learning HR & Education and Future Transport & Infrastructure.

But what truly sets us apart is our people.

Our teams are diverse driven and united by a shared commitment to excellence. Rooted in our core values of ownership empathy teamwork integrity and determination we empower every employee to grow shape their own path and make a meaningful impact.

Joining CloserStill means being part of something bigger - not just building events but creating opportunities connections and lasting value for the communities we serve.

WHO WE ARE LOOKING FOR:

We are seeking a motivated and detail-oriented individual to join our Finance team in Crawley. This role will play a key part in ensuring the smooth running of credit control and billing for our PNE events. You will be proactive confident working with stakeholders and able to thrive in a fast-paced environment where accuracy and prioritisation are key.

THE ROLE:

Reporting to the Assistant Management Accountant this role will cover all aspects of credit control and billing for PNE events.

Main Responsibilities include:

Responsible for all debt collection (by phone and email) for PNE shows ensuring collection before events and in line with monthly targets

Circulate weekly debtor reports to accurately communicate debt collection status to PNE and CloserStill Media Finance teams

Hold regular update meetings with Sales and Managers to agree actions and resolve queries/issues

Proactively identify bad payers and propose actions to secure payment before events

Post and allocate all customer receipts to accounts

Liaise with internal departments to resolve disputed invoices and secure payment

Provide advice on billing queries to customers and colleagues

Respond promptly and completely to both client and internal enquiries

Raise refund requests in line with company processes

Produce ad hoc analysis to support the Finance Business Partner & Assistant Management Accountant

Attend events and shows where required

ABOUT YOU:

Skills & Experience

Prior experience in Credit Control and Sales invoicing

Strong ability to work at pace while maintaining accuracy

Good understanding of Finance processes and how different functions interact

Proficiency in Excel (intermediate level); ERP system knowledge (e.g. Salesforce) advantageous

Excellent communication skills with the ability to explain financial matters clearly to non-finance staff

Previous experience in a Credit Control team with a proven track record of meeting strict deadlines

Ideally at least 2 years experience in Finance or a related field

Competencies

Flexible and adaptable with the ability to manage fluctuating workloads throughout the year (occasional additional hours/travel to UK office may be required)

Strong prioritisation skills with the ability to flag potential issues early

Proactive solution-focused can-do attitude with the confidence to delve into detail to resolve root causes

Confident dealing with a range of stakeholders both internal and external

Excellent English verbal and written communication skills

We do not offer sponsorship for this role

CloserStill Media reserves the right to request a DBS or credit check should the role require it.

DIVERSITY AND INCLUSION:

CloserStill Media embrace diversity in all its forms and are committed to continuing to develop a diverse and inclusive environment that encourages collaboration and innovation.

We are an equal opportunity employer. All applicants will be considered for employment based on merit without attention to age ethnicity religion or beliefs sexual orientation gender identity family or parental status or disability status.

We are committed to ensuring an inclusive and accessible recruitment process. If you require any reasonable adjustments at any stage dont hesitate to get in touch with our HR team at .