Position : Administrative Coordinator
Working Hours : 8:30am to 5:30pm (PST) - Monday to Friday
Monthly Salary : $1200to $1500 per month depending on experience
Location : Remote (preferred: Philippines)
Key Responsibilities:
- Maintain update and create company databases across Google Sheets Citrix ShareFile and other systems
- Contact investors and counterparties via phone email and text to obtain information in a timely manner
- Actively follow up on requests escalate when necessary and meet deadlines without excuses
- Create new databases and tracking systems to improve operational efficiency
- Report daily progress updates and issues directly to CEO and management without prompting
- Manage sensitive and confidential information with discretion and adherence to privacy policies
- Prioritize multiple projects and coordinate with U.S.-based stakeholders during PST business hours
- Identify gaps in information and proactively develop solutions to gather and verify data
- Work independently with minimal supervision taking full ownership of outcomes
- Adapt quickly to new software tools and processes to maintain seamless workflows
Qualifications & Skills:
- Highly organized detail-oriented and efficient
- Excellent verbal and written communication skills
- Assertive persuasive and results-driven personality capable of driving deadlines
- Proficient in Excel Google Sheets Microsoft Office and cloud-based document management
- Comfortable managing multiple priorities and tight deadlines
- Experience creating and managing databases preferred
- Experience in administrative support investor relations or data management is a plus
- Can learn new programs independently through online tutorials and minimal direction from management.
Key Performance Indicators (KPIs):
- 98% of assigned records updated accurately and on time
- Average investor/counterparty response time under 48 hours
- 100% of follow-ups completed on schedule escalated when necessary
- Daily progress updates delivered consistently
- At least one new or improved database/system implemented per quarter
- 95% of assigned tasks completed by deadlines
- Zero breaches of confidential information
- Demonstrated proactive problem-solving and sense of urgency