Senior Product Manager, Growth
Senior Product Manager, Growth
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Job Description
The Interfaces team at is responsible for large parts of the Connect (helping customers seamlessly connect to our Global Payments Network) and Manage (helping customers orchestrate payments and finances) portfolio of products.
Flow is our flagship product in the Connect suite offering a pre-built customizable payment user interface that merchants can embed directly into their checkout experience across both web and mobile native applications. With 25 payment methods dynamically presented and its range of optimizations Flow reduces time to market accelerates global expansion and delivers best-in-class performance for our customers all while simplifying compliance and security.
As a Growth Product Manager focused on Flow you will play a critical role in driving merchant and user acquisition and growth by optimizing the core user journey on the front end and end to end flows across our internal systems and working with key cross-functional stakeholders including Commercial. You will be a key driver in identifying opportunities to improve end-to-end performance including conversion acceptance rates and fraud/risk implications for Flow.
Find out more about our Product Management organisation by visiting our Product website!
Hybrid Working Model: All of our offices globally are onsite 3 times per week (Tuesday Wednesday and Thursday). Weve worked towards enabling teams to work collaboratively in the same space while also being able to partner with colleagues globally. During your days at the office we offer amazing snacks breakfast and lunch options in all of our locations.
Key responsibilities:
Own the end to end flow: Analyse user interaction identify areas for improvement and design experiments to optimise the payment experience feature adoption and key conversion funnels within Flow.
Drive growth initiatives: Develop and execute data-driven strategies to improve our performance metrics while reducing cost and risk.
GTM with Collaborate cross-functionally: Work closely with marketing commercial to champion flow in addition to engineering design data to implement and iterate on new features and product improvements.
Garner deep customer insights: Gather insights from merchants and users through regular engagement surveys interviews and A/B testing to understand their needs and pain points.
Monitor and analyze key metrics: Track and analyse key performance indicators (KPIs) to measure the effectiveness of growth initiatives and identify areas for optimisation. This includes metrics like load times time to interact conversion rate acceptance rate fraud rate user signup repeat purchase and more.
Stay ahead of the curve: Research and stay informed about the latest trends within the company and outside around the payments industry including emerging technologies competitive landscapes and regulatory changes.
Gain a deep understanding of s customers and business.
Qualifications :
Proven experience: 5-7 years of experience as a Growth Product Manager or in a similar role with a focus on user flow optimization ideally within the fintech or payments industry.
Data-driven mindset: Strong analytical skills with the ability to interpret data draw insights and make data-informed decisions.
Growth hacking expertise: Familiarity with a wide range of experimentation and growth hacking techniques and a proven track record of driving user growth.
User-centric approach: Passionate about understanding merchant needs and creating seamless and enjoyable user experiences.
Excellent communication skills: Ability to clearly communicate ideas and collaborate effectively with cross-functional teams.
Proactive and results-oriented: A self-starter with a strong work ethic and a bias towards action.
Leadership: Excellent at collaborating with stakeholders in product engineering commercial and business teams proactively demonstrating high EQ and influencing skills.
Additional Information :
Apply without meeting all requirements statement
If you dont meet all the requirements but think you might still be right for the role please apply anyway. Were always keen to speak to people who connect with our mission and values.
We believe in equal opportunities
We work as one team. Wherever you come from. However you identify. And whichever payment method you use.
Our clients come from all over the world and so do we. Hiring hard-working people and giving them a community to thrive in is critical to our success.
When you join our team well empower you to unlock your potential so you can do your best work. Wed love to hear how you think you could make a difference here with us.
We want to set you up for success and make our process as accessible as possible. So let us know in your application or tell your recruiter directly if you need anything to make your experience or working environment more comfortable. Well be happy to support you.
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Employment Type
Full-time
