Product Integration Manager
Product Integration Manager
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Job Description
About
Swan is Europes embedded banking specialist. We empower software companies to embed banking features like accounts cards and payments directly into their products under their own processes over 1.5 billion in monthly transactions for more than 150 companieslike Pennylane Indy Agicap Libeo and Lucca. Founded in 2019 the company has received growth capital from leading investors such as Lakestar Accel Creandum Bpifrance and Eight Roads. Swan is a principal member of Mastercard and a licensed financial institution regulated by the French banking authority (ACPR).
Our mission
Banking belongs in business software
Many software companies already serve small businesses incredibly well: helping them send invoices run payroll manage inventory and more. Theyre on a mission to become the central hub for managing every aspect of business life.
But when it comes to financial workflows theres still a gap. Too many critical tasks like managing cash flow tracking payments or reconciling accounts happen outside the software across spreadsheets email threads banking portals.
Its a missed opportunity. Business software shouldnt just record financial activity it should run it.
To learn more about us: About Swan ; Our story.
Job description
Summary
Swan is looking for a Product Integration Manager to join its team. You will join our Product teams and work closely with the Account Management and Sales teams.
As a Product Integration Manager you will be the bridge between our product engineering and partner teams. Youll guide new clients through technical onboarding and integration ensuring they get the most out of our APIs and platform. Your goal: ensure partners go live fast have a frictionless experience and stay successful over time.
Your mission
Your primary mission is to ensure successful integration of Swans BaaS platform by guiding partners through their technical implementation journey while helping them build the best possible product.
Main Tasks
- Act as the primary technical point of contact for partners during onboarding and integration.
- Guide clients through the continuous implementation of our API-based BaaS platform (cards accounts payments compliance features).
- Translate complex product capabilities into clear integration paths and help partners build optimal solutions using market knowledge and best practices.
- Collaborate closely with Product Engineering Sales and Account Management teams to ensure smooth transitions from sales to go-live.
- Contribute to the continuous improvement of our documentation SDKs and developer experience.
- Collect and relay partner feedback to inform product roadmap and improve future integrations.
- Respond to functional and technical questions from partners by understanding their context and needs.
- Occasionally assist in pre-sales technical discussions or solution scoping.
Curious about your future team
Youll join our Product team a dynamic group of product managers designers and technical experts who shape Swans Banking-as-a-Service platform. The Product team works at the intersection of innovation and execution ensuring our platform meets both technical requirements and user needs.
Working closely with Product Managers youll help bridge the gap between our technical capabilities and partner requirements. Youll also collaborate regularly with Account Management and Sales teams to ensure seamless partner experiences from initial contact through successful integration.
At Swan we believe in fostering a collaborative environment where team members can grow learn and make a real impact on the future of embedded finance.
Preferred experience
Youre a great match if:
- You have experience with API-based platforms and can effectively explain technical concepts to diverse audiences.
- You are analytical and detail-oriented with strong problem-solving abilities and a track record of guiding technical implementations.
- You excel at building relationships and collaborating across teams from Engineering to Sales.
- You are passionate about fintech and eager to become a product expert in the banking-as-a-service space.
- You have excellent project management skills and can handle multiple partner implementations simultaneously.
- You are comfortable working in a fast-paced environment and can adapt quickly to changing priorities.
- You have strong written and verbal communication skills in both English and French.
- Previous experience in fintech banking or payment solutions is a plus.
- Our ideal teammate: Empathetic. Skilled. Frank. We love to challenge each other and we leave our egos at the door.
Its okay if you dont tick all the boxes dont let imposter syndrome prevent you from applying!
Swan is committed to providing a caring work environment for all employees regardless of age sex disability sexual orientation race religion or belief.
When it comes to recruitment were interested in your work experience skills and overall personality. Because diversity makes the workplace stronger and is necessary for Swans success we are intensifying efforts to incorporate concrete actions to help us improve in this area.
About Swan
Perks of being a Swanee:
- Holidays : 25 days RTT
- Meal Vouchers: We provide a Swile card to cover your meals on work days.
- Transport: Monthly mobility package for accordance with the company agreement for sustainable mobilities you can now use your mobility package to pay for alternative commuting modes.
- Health insurance (mutuelle): Alan. This is Swans health and welfare insurance.
- Sports: Thanks to our partnership with Classpass and Gymlib you can enjoy advantageous discounts on subscriptions. They offer a wide range of sports activities as well as wellness activities.
- Hybrid remote policy: We offer the possibility of working from home for 2 days per week.
- Offsite: Once a year we gather to reconnect deep-dive into big topics and relax.
- This isnt a perk it should be the rule but diversity and inclusion are important at Swan. Were working hard to get better every day.
Our values:
Swans core values guide our actions daily. Individually they may seem obvious but together they form a unique culture.
Simplicity: Leonardo Da Vinci said: simplicity is the ultimate sophistication. If somethings convoluted or confusing we work extra hard to break it down. - Making complex things simple is what we do.
Long Term: We always play the long game whether its to support our partners in their growth journey or make tangible commitments to climate action.
Excellence: We are a team of experts who consistently go all out to create pixel-perfect banking services and exceed our partners expectations whatever it takes.
Be Human: We believe in the power of kindness and the importance of acting with integrity. But embracing our humanity extends beyond interpersonal interactions it means caring about greater issues that affect our planet.
You can find out more about our culture.
Recruitment process
- A 30-min video call with our Talent Acquisition Manager to get to know you understand your career expectations and answer your questions
- An interview with Hadrien our Lead
- A business case and peer interview
- A last interview with Nicolas our Chief Product Officer
Employment Type
Full Time
