Job Opening: Technical Manager Netcare Location: Kochi Kerala
Experience: Minimum 7 Years
Qualification: in ECE (Electronics & Communication Engineering)
Certifications Preferred: CCNA CCNP or other relevant network/telecom certifications
About the Role:
We are seeking an experienced and dynamic Technical Manager to lead our Netcare Operations in Kochi. The ideal candidate will have a strong background in FTTH (Fiber to the Home) technology telecommunications and customer support along with proven team management and leadership skills.
Key Responsibilities:
Lead and manage a team of technical engineers and support staff.
Ensure efficient operations of FTTH networks and customer support systems.
Collaborate with crossfunctional teams to resolve technical issues.
Supervise field operations maintenance and fault resolution.
Maintain high standards of network performance and customer satisfaction.
Train and mentor team members to enhance technical skills and service quality.
Required Skills:
Strong knowledge of FTTH networking and telecom infrastructure
Expertise in technical troubleshooting and customer support
Handson experience in network configuration and diagnostics
Excellent communication skills in English and Malayalam
Strong leadership planning and team management abilities
Qualifications:
in Electronics & Communication Engineering (ECE)
CCNA CCNP or similar networkrelated certifications (preferred)
Minimum 7 years of relevant industry experience
Why Join Us
Be part of a growing and innovative telecom company
Lead advanced FTTH initiatives in a strategic location
Competitive salary with career growth opportunities
FTTH Technical, Customer Support,Telecommunication, Electronics,Leadership Skills,Team Management