Senior Manager, IT Asset Manager
Senior Manager, IT Asset Manager
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$ 133900 - 145100
1 Vacancy
Job Description
Summary:
The role of the Senior IT Asset Manager is to actively manage the hardware and software assets for the includes creating and maintaining the systems and processes for IT hardware and software inventorying tracking reporting and auditing. The individual will be responsible for creating a new asset management system and process and for continuous improvements over time. The Senior IT Asset Manager must be able to assess current practices and develop recommendations to improve procedures for tracking all company assets to ensure quality control throughout the position will report to the Director Service Center Management.
Duties and Responsibilities:
Strategy and Planning
Assess current processes provide an analysis and present clearly to senior management
Understand how various technical tools can be leveraged and integrated as part of an asset management system
Establish policies and procedures for tracking the full life cycle of IT hardware and software assets such as laptops desktops mobile phones end-user applications and other devices.
Drive toward workflow automation to provide the ability to track all assets at any point in time
Drive and recommend process improvements where appropriate
Explore opportunities for maximizing or exploiting unused or partially used IT assets to achieve full efficiency and ROI from company resources.
Conduct and report software asset reconciliation and audit activities on a timely basis including financial licensing warranty and maintenance/support contract information.
Develop processes and procedures for asset disposal
Work with purchasing and the finance teams on all asset tracking and disposal
Compare warranties maintenance agreements and vendor contracts to assist with asset upkeep upgrades repair and replacement.
Investigate equipment or software under consideration to determine ROI and total cost of ownership throughout product lifecycle.
Define purchasing recommendations that support business goals in collaboration with senior management and stakeholders.
Monitor and analyze trends in company spending and inventory control in order to make recommendations for the future and to identify areas for possible savings and/or asset optimization.
Perform inventories and usage monitoring of all IT assets and record all findings changes physical location and incidences of support.
Research industry best practices and compare against the organizations practices in order to establish benchmarks for managing IT assets.
Effectively communicate asset management strategies to team members and stakeholders in a timely and clear fashion.
If possible standardize equipment to lower total costs.
Generate distribute and review relevant management reports.
Investigate and resolve exceptions and accuracy issues of the CMS repository
Skills:
Ability to design and create entire asset management processes for both hardware and software
Ability to deal tactfully with vendors suppliers and contractors who provide a broad spectrum of products and services.
Must be able to assess current practices and provide recommendations for improvements
Must be able to manage and lead a team of asset management specialist
Able to work both independently and in a team-oriented collaborative environment is essential.
Can conform to shifting priorities in company requirements product demands and purchasing timelines through analytical capabilities.
Persuasive encouraging and diplomatic.
Ability to elicit cooperation from a wide variety of sources.
Strong written and oral communication skills.
Strong interpersonal skills.
Strong attention to detail.
Adept at conducting research into product- and service-related issues.
Must be able to learn understand and apply new technologies.
Customer service skills are critical.
Ability to prioritize and execute tasks in a high-pressure environment.
Ability to comprehend interpret and comply with company policies and procedures
Education & Experience Requirements:
Experience:
10 years of IT Asset Management experience in a large global organization required.
Strong knowledge of asset management processes and procedures required
Excellent inventory and cost-management skills required
Experience with various licensing models understanding of hardware contracts required
Strong experience in ITSM platforms such as ServiceNow
Strong experience in asset scanning technologies and solutions
Experience in identifying and creating automated workflows
Proven conceptual problem solving and analytical skills ability to communicate sound technical advice to clients managers and technical staff required
Excellent communication and interpersonal skills required
Attention to detail organizational skills and the ability to follow established processes.
ITAM-specific skills such as license management
Solid understanding of Office 365 and collaboration tools
Preferred Experience Requirements:
Education:
Bachelors Degree
Certifications:
Certification in one of the following preferred:
- CHAMP - Certified Hardware Asset Management Professional certification
- CSAM (Certified Software Asset Manager certification)
- CITAM (Certified IT Asset Manager certification)
- ITIL v3 Foundations or higher certification
All submissions should include a cover letter and resume.
The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race color national origin age marital status sex sexual orientation gender identity gender expression disability religion ancestry political affiliation or veteran status in employment educational programs and activities and admissions.
Workplace Accommodations:
The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall based on disability be excluded from participation in or be denied the benefits of the services programs or activities of the University or be subjected to discrimination. For information about UMGCs Reasonable Workplace Accommodation Policy or to request an accommodation applicants/candidates can contact Employee Accommodations via email at.
Benefits Package Highlights:
- Generous Time Off:Enjoy 22 days of paid vacation 15 days of sick leave 3 personal days and 15 paid holidays (16 during general election years). For part-time employees time off rates will be prorated based on the number of hours worked.
- Comprehensive Health Coverage:Access to health care medical with vision dental and prescription plans for both individuals and families effective from the 1st of the month following your hire date.
- Insurance Options:Term Life Insurance Accidental Death and Dismemberment Insurance and Long-Term Disability (LTD) Insurance. Part-time employees working less than 0.5 FTE are not eligible for LTD.
- Flexible Spending Accounts:Available for medical and dependent care expenses.
- Retirement Plans:Choose between the Optional Retirement Program (ORP) or the Maryland State Retirement and Pension System (MSRPS).
- Supplemental Retirement Plans: include 401(k) 403(b) 457(b) and various Roth options. The university does not provide matching funds.
- Tuition Remission:Immediate availability for Regular Exempt Staff. Spouses and dependent children are eligible for undergraduate tuition remission after two years of service. NOTE: For part-time employees (at least 50 percent of the time) tuition remission benefits are prorated.
Hiring Range:
$133900.00 - $145100.00Required Experience:
Senior Manager
Employment Type
Full-Time
