Director, Quality Assurance
Director, Quality Assurance
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Job Description
Founded in 2014 and with a total funding currently at $220 million; League is a platform technology company powering next-generation healthcare consumer experiences. Payers providers consumer health partners and employers build on Leagues platform to deliver high-engagement personalized healthcare experiences consumers love. Millions of people use solutions powered by League to access navigate and pay for care.
Position Summary:
As Director Delivery Quality you are responsible for delivering high-quality solutions to our customers. This is a critical leadership role responsible for defining and executing a comprehensive quality strategy that ensures our software meets the highest standards expected by our customers.
You will be responsible for building mentoring and managing a high-performing QA consultation with engineering managers and test leads you manage staffing to ensure appropriate coverage on highest priorities. You will take a data-driven approach to leading continuous improvement of testing processes and tools through our full engineering lifecycle.
What youll be doing:
- Develop own and execute the end-to-end quality assurance strategy at League and oversee all aspects of testing for solution delivery to customers
- Work directly with key customers on test strategy test planning and quality improvement efforts
- Coach and manage a team of QA analysis and test engineers to achieve consistently high performance on solution delivery
- Manage staffing including staff augmentation vendors to balance cost and quality outcomes
- Partner with engineering peers to communicate and escalate progress on test coverage and defect resolution to ensure project success
- Own and develop end-to-end testing systems and processes leveraging AI to increase both solution quality and delivery efficiency
- Define and track key quality metrics and facilitate project retrospectives and root cause analysis to drive continuous improvement throughout the engineering lifecycle
- Lead or influence internal initiatives to improve planning engineering and testing practices throughout the engineering lifecycle
- Leverage AI to streamline testing activities to increase team productivity
What you bring:
- 10 years of progressive software engineering and testing experience
- 5 years of direct people management experience in a hybrid environment
- Bachelors degree in Computer Science Engineering or a related field
- Expert-level knowledge of test methodologies and automation systems
- Deep technical acumen to work with engineering peers on improvement
- Exceptional leadership communication and interpersonal skills
- Drive for continuous improvement in process and tools leveraging AI
- Strategic mindset with ability to see the big picture while managing the details
Security-related Responsibilities:
- Compliance with Information Security Policies
- Responsibility and accountability for executing Leagues policies and procedures
- Notification of HR Legal Compliance & Security of any incidents breaches or policy violations
CANADA APPLICANTS ONLY: The Canada-specific compensation range below for this full-time position is exclusive of bonus equity and benefits. This range reflects the minimum and maximum target for base salaries for the position across all Canadian locations. The salary range is intentional to account for the performance and career progressions a Leaguer will experience in the role throughout their time at League. Where in the band you may land is determined by job-related skills/experience. Your recruiter can share more about the specific salary range specific to your skills and experience during the hiring process.
Compensation range for Canada applicants only
$145000 - $170000 CAD
We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or Veteran status. If you are an individual in need of assistance at any time during our recruitment process please contact us at .
- You should receive a confirmation email after submitting your application.
- A recruiter (not a computer) reviews all applications at League.
- If we see alignment with Leagues needs a recruiter will reach out to learn more about your goals. The recruiter will also share the team-specific interview process depending on the roles you are exploring.
- The final step is an offer which we hope you will accept!
- Prior to joining us we conduct reference and background checks. Additional checks could be required for US Candidates depending on the role you are exploring.
- Learn about our platform leadership team and partners
- Highmark Health Google Cloud League: new digital front door to seamless care
- Former Providence President and Workday EVP of Corporate Strategy join League Board of Directors
- League raises $95 million USD in Series C to build worlds leading healthcare CX platform
- Forbes x League: The Platformization Of Healthcare Is Here
- Fast Company x League: If we want better innovations in healthtech we need more competition
Recognize and Avoid Employment scams. Practice safe job searching.
Scammers are getting craftier and leveraging fake job postings to get personal information. Know the warning signs and protect yourself from scammers. Learn more here.We are committed to ensuring fairness and transparency throughout our hiring process. League may use Artificial Intelligence (AI) tools to assist in the screening of applicants for this position. Please check out our stance on using AI in recruitment here.
Required Experience:
Director
Employment Type
Full Time
